Vishal Shah Email & Phone Number

Atlanta, Georgia

San Francisco Bay Area

• Overseeing the maintenance & post production support of Amdocs applications.• Acting as focal point for all customer requirements.• Managing and confirming the bi-monthly releases of defect correction & new Change Request to production.• Supervising defect analysis and tracking. • Coordinating and delegating the support work with teams in US & India.• Setup and monitor development quality improvement plan, and lead lessons learned for quality assurance, root cause analysis (RCA) and quality management.• Coordinating WRF (Change Request) with development center.• Managing the project risks, suggesting mitigations & take corrective actions.• Managing the analysis of the project deliverables, and escalating deviations in the timeline and supporting the account team in resolving conflicts or critical paths.• Leading status review meetings with project team members at Site & Development Centre (India) and clients.• Directing the project and setting the activity milestones for GL and team members to meet Customer commitments.• Negotiate schedule, deliveries, defect resolution, and cost• Requirement Analysis & Design.• Participation in Detailed Functional Design/ Detailed Product Design Session• Proposing solutions and technically feasible approach to Customer

Pune Area, India

• Development, implementation, and support team leader of the Amdocs iGen modules for a major Australian Advertiser.• Lead and manage development activities according to customer business requirements• Prioritize defect resolution• Requirement Analysis & Design.• Participation in Detailed Functional Design/ Detailed Product Design Session.• Co-ordination activities between various development centers [Israel-India].• Supporting team with technical issues.• Monitoring progress & track issues.• Handle HR issues.

• Requirement Analysis & Design.• Monitoring project progress & track issues.• Resource management & estimation.• Liaison between client & offshore team, co-ordination with development teams.• Requirement analysis with business users & handle customer facing activities.• Project Estimation.• Supporting team with technical & functional issues.• Deploying & testing of delivery on various environments.• Database designing & Code review.• Production Support.

• Requirement gathering, analysis & modeling.• Installation and configuration of Weblogic for connection pooling.• Development, testing and deployment of EJB. • Coding JSP & registering JSP & Servlet in Weblogic Server.

Be, Computers

Diploma In Industrial Electronics, Electronics

H.S.C, Physics, Chemistry & Mathematics