During my time as part of the technical team in the management department, I gained valuable experience in coordinating and overseeing projects, managing team members, and implementing new technologies. My strong technical skills and ability to work collaboratively with cross-functional teams allowed me to successfully contribute to the department's goals and objectives.

During my time as a customer satisfaction analyst at BigBang Multimedia, I conducted in-depth analysis of customer feedback through Pitch calls, Emails & Google Forms Surveys to identify areas for improvement and increase overall satisfaction. I utilized various data analysis tools and techniques to present actionable insights to the management team.