Vishal Bhadreshwara work email
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Vishal Bhadreshwara personal email
I am a seasoned business leader with over 15 years of expertise in Business Operations, Outsourcing, and AI-driven transformation. My career spans diverse industries, including Consumer Electronics, Telecom, Customer Services, and BPO, where I have consistently delivered impactful results in Business Management, Strategy, and Process Optimization.I specialize in leveraging advanced analytics and next-generation AI solutions to redefine customer service and operational excellence. My experience includes driving profitability, streamlining transitions, and implementing scalable solutions tailored to business needs.I am passionate about helping organizations unlock their potential by combining strategic thinking with cutting-edge technology. Whether you’re looking to enhance efficiency, navigate complex transitions, or explore AI's potential in your business, I can provide tailored insights and actionable strategies.Let’s connect to explore opportunities to collaborate and create value for your business.
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FounderGlovista Global ServicesMumbai, Mh, In
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Director Of Marketing And Business DevelopmentGlovista Global Services Mar 2021 - PresentMumbai, Maharashtra, IndiaGlovista Global Services specializes in delivering top-notch business process outsourcing services to organizations of all sizes.Our extensive range of services allows businesses to concentrate on their core competencies while we take care of their non-core processes.Our customized solutions are specifically designed to assist businesses in reducing operational costs, increasing efficiency, and enhancing overall performance. By partnering with us, businesses can gain a competitive edge and achieve their desired results.
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Sr. Business Information ManagerCroma May 2022 - PresentMumbai, Maharashtra, India• Create detailed business analysis through Consulting frameworks and algorithms, outline problems, opportunities; deliver KPIs, trend analysis, dashboards (including segmentation) and optimizations to improve business function performance• Designing and developing BI reports and Dashboards• Design and deliver regular MIS for various business functions.• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer• Design effective budget models and align with the Finance and Operations team• Estimates and forecasts future financial needs and supports programs with financial analytics using Statistical techniques, ML algorithms, & Data visualization practices• Work with the Digital and IT team to implement analytical algorithms in the Service process ecosystem. -
Customer Experience ManagerBoat Mar 2021 - May 2022Mumbai, Maharashtra, India -
Senior Team LeadPeople Interactive May 2019 - Feb 2021Mumbai, Maharashtra, India# Maintaining compliance with SLA terms, documenting fatal errors, creating training plans, mentoring team members to meet CSAT and exceed quality goals. Reviewing operational processes and leading the implementation of process changes in order to ensure higher operational efficiency and optimal resource utilization.# Monitoring team performance for quality purposes and timely feedback to the team # Forecasting and tracking key account metrics. -
Customer Service Team LeadVistaprint Oct 2013 - Apr 2019Mumbai Area, IndiaLeading team of process specialist, providing them guidance and support for eliciting optimum performance levels.Maintaining SLA / Abandon / CSAT / AHT / SALES and other operation matrix. Plan targets, monitor numbers and achieve overall targets on a daily, weekly & monthly basis.Part of the key execution team for introducing franchise and retail format of Vistaprint into the market, coordinating marketing requirements, training the new staff on products and ensuring that the SOP’s are followed by the team -
Customer Success ConsultantSutherland Jun 2012 - Sep 2013Mumbai, Maharashtra, India -
AdvisorOmnia Group Jan 2010 - Jun 2012Mumbai Area, India Offering special deals in order to retain the existing customer accounts. Pursuing payments of debts owed by individuals or businesses. Assigning cases to all team members so that the customer’s query is resolved on time.
Vishal Bhadreshwara Skills
Vishal Bhadreshwara Education Details
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Bachelor'S Degree
Frequently Asked Questions about Vishal Bhadreshwara
What company does Vishal Bhadreshwara work for?
Vishal Bhadreshwara works for Glovista Global Services
What is Vishal Bhadreshwara's role at the current company?
Vishal Bhadreshwara's current role is Founder.
What is Vishal Bhadreshwara's email address?
Vishal Bhadreshwara's email address is vi****@****oma.com
What schools did Vishal Bhadreshwara attend?
Vishal Bhadreshwara attended University Of Mumbai.
What are some of Vishal Bhadreshwara's interests?
Vishal Bhadreshwara has interest in Social Services, Economic Empowerment, Environment, Science And Technology, Animal Welfare, Arts And Culture, Health.
What skills is Vishal Bhadreshwara known for?
Vishal Bhadreshwara has skills like Team Management, Vendor Management, Performance Management, Process Improvement, Business Process Improvement, Team Leadership, Franchising, Franchise Consulting, Retail Marketing, Retail, Customer Relationship Management, Business Development.
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