Lead Qaulity Analyst
Current*ISTQB Certified Tester Foundation Level1.Senior Quality Assurance Analyst for SAAS [Software as a Service] team of TMS 2..Point of contact for troubleshooting functional issues on client environment- UAT and Integration environments.3.Involved in System testing, functionality testing and Regression testing4.Travelled to Customer Site (Atlanta, US) 3 times to support New upgrade activities.5.Logging defects with enough information and provided help to developers in analyzing the problem and resolve. Verifying all the defects thoroughly before Delivering to Customer, Shared Defect Verification Status and customer Cases Analysis Status Reports.6.Actively Participated in all QA Meetings, Trainings and discussions with Dev Team and contributed to the Development of good quality Product and to get quality solutions. All Status reports, issue reports and communications are shared to the Team/customer Satisfaction.7.Interact with customers to identify their requirements and develop enhancement accordingly8.Involved in educating and onboarding new customers on SAAS platform.9.I am Functional expert in TLM domain and responsible for addressing all SAAS customers’ issues and providing functional support for them. 10.Preparation of testing status reports, Customer issues reports, Release plans and UAT reports. 11.I am point of contact for conducting UI automation testing of new version of the application. 12.Manual testing on all modules. 13.Involved in System testing, functionality testing and Regression testing14.Preparation of testing status reports, Customer issues reports, Release plans and UAT reports. 15.Point of contact for troubleshooting functional issues on client environment- UAT and Integration environments.
