Vishal Chavda Email & Phone Number

Ilford, Gb

Ilford, Gb

London, England, United Kingdom

London, England, United Kingdom

City Of London, England, United Kingdom

Employed on a FCA regulated restructuring remediation project.Role involves:• Analysing financial data and complex complaints in attempt to provide fair and reasonable remediation outcomes to customers• Organising and providing training to a range of professionals on FTI e-discovery software Ringtail whilst also becoming one of the projects 'champions'. • Extracting key information from customer relationship management systems in order to gather evidence and help prepare a case… Show more Employed on a FCA regulated restructuring remediation project.Role involves:• Analysing financial data and complex complaints in attempt to provide fair and reasonable remediation outcomes to customers• Organising and providing training to a range of professionals on FTI e-discovery software Ringtail whilst also becoming one of the projects 'champions'. • Extracting key information from customer relationship management systems in order to gather evidence and help prepare a case for a decision committee• Gaining valuable banking knowledge from colleagues with incredibly varied experience, including detailed understanding about financial instruments used across commercial banking from 2008-2013• Using Microsoft Office products at a high level to create precise customer assessments• Handling confidential and extremely sensitive information with the utmost care• Providing ad hoc assistance and support to a plethora of teams across the project Show less

Role Involved: • Promoting the Ralph Lauren global image at House of Fraser’s flagship store• Advising customers on product choices based on understanding and establishing customer requirements• Problem solving customer queries and complaints ensuring customer satisfaction was met at all times • Delivering on sales targets ensuring the profitability of the concession

Role involved:• Responsible for creating trial balance in accounting system (Sage Accounts Production) from primary source• Communicating with clients and advising of proposal audit fees• Supported the completion of VAT return for clients• Reconciliation of bank statements to client’s general ledger• Admin tasks including archiving of data