With 10.5 years of industry experience and 8.5 years of product management experience including 4.5 years of team management experience, I have the passion about building products and teams that have a large impact.- Result oriented Product team leader with more than a decade of experience and solid tech background building technology products.- Product expertise in creating and launching products, and devising GTM plans.- Experienced in defining and delivering high quality products that will bring business values to customers.- Proven record in launching B2B, B2C, CRM, internal and data products from 0 to 1, and making revenue generator for the company- Holds expertise in automation of internal processes, and bringing efficiency and improving productivity- Onboarding and managing vendors for various development projects- Product management professor at Lovely university - Product management coach at UpraisedExperience:• Product Strategy and Roadmap • Team Management • Collaboration • Partnerships • Experience • Growth • Data PlatformCurrently leading Supplier Onboarding product team at Wayfair, a fortune 500 company, and managing stakeholders across US, Canada and Germany. Reduced Fraud by 85% in last 9 months Strong education background with a Master of Business Administration (MBA) focused in International Business from Indian Institute of Foreign Trade and Engineering in Information Technology from NIT Bhopal
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Senior Ai Product ManagerHaleonGurugram, Hr, In -
Senior Product ManagerWayfair Mar 2023 - PresentWayfair Inc. is an American e-commerce fortune 500 company that sells furniture and home goods online. Formerly known as CSN Stores, it was founded in 2002, and currently offers 14 million items from more than 22,000 global suppliers.Leading cross functional teams in US, Canada and Germany, for supplier onboarding products at Wayfair, a fortune 500 companyReduced fraud costs by xx Mn$, and improved supplier quality, by launching identity verification and advanced fraud identification measures, using Generative AIEnhanced user experience, resulting in improved onboarding time and a substantial reduction in supplier drop-offs -
Product Management Coach/MentorUpraised Dec 2022 - Present -
Product Management ProfessorFreelance Oct 2022 - PresentPart time product management faculty for 50+ students in Lovely Professional University, increasing their understanding of core concepts like product management and product marketingLed interview preparation sessions at IIM Jammu and MDI, guiding students to enhance their interview readiness and performance.
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Product Management ConsultantMultiple Companies Jul 2022 - PresentConceptualized and Designed a Trading App: Led the end-to-end design and development of an innovative trading app, streamlining the entire purchase and sales process for the company.Developed Actionable Product Insights: Developed product insights using market data and company's data to provide strategic insights, helping the company identify optimal suppliers and buyers. This resulted in enhanced profitability and ensured high-quality product standards. -
Product Team LeadLead School May 2021 - Feb 2023Led the team of PMs and vendors(Engineering) for platform charter (OMS, CRM, SAP, Sales Enablement tool, Geo tracking, Communication, Visit tracking etc)Managing budgeting for applicationsFormulated and implemented a comprehensive product strategy, vision, and roadmap, culminating in an xx% reduction in order-to-delivery timeReduced cost of servicing by xx%, by improving servicing team’s efficiencyImproved NPS by reducing order delivery time by 25%Strategized and developed admin ERP for school owners to place and track orders, payments and agreements, in order to increase operational efficiency in the processImproved sales efficiency by launching price calculator for quick quotes creation in first level discussions, upsell and improving productivityStrategized report card module for schools by interacting with 30+ principals, understanding the challengesImproving and automating various internal team processes like sales funnel optimization, deal creation, excellence team processes, admission drives, upsell etc through Hubspot CRM -
Senior Product ManagerAirtel X Labs Mar 2020 - Apr 2021Gurgaon, Haryana• Proactively identified and reduced xx% of churn from Airtel Business customers by single handedly developing and implementing churn predictor using random forest ML algorithm, with a good accuracy• Improved cross-selling by developing segmentation and recommendation engine using 100s of attributes• Improved up-sell and reduced churn by developing customer health score, circle health score and company health score, categorizing it into red, amber and green• Developed the data foundation for Airtel Business, Enterprise 360, the hub that links and contains all data of the customer at one place. This would also help in developing data products'• Developed product vision, strategy and annual roadmap for Enterprise 360• Revamped Airtel Business website, to acquire customers digitally. Defined information architecture for better user experience, implemented GA for tracking and MoEngage for retargeting, developed resources page for content marketing and improved lead journey for more and better leads -
Product HeadHt Media Ltd Jul 2018 - Feb 2020Gurgaon, Haryana, India• Product Head for Shine Learning, an ecommerce platform for services, encompassing all the vendor, consumer and in house products• Responsible for developing annual and quarterly product roadmap for Shine Learning business• Launched multipleproducts from scratch like Jobs on the Move, Application Highlighter, Assessments, Practice Tests, Resume Builder and LMS which now contributes to approx 25% of the revenue• Increased traffic by 4 times in 9 months by working on SEO and referral from Shine.com• Improved operational efficiency by automating CRM functionalities like click to call, auto assignment, auto creation of order etc• Contributed in overall revenue growth of Shine Learning by 30%• Spearheaded pull based sales, from traditional push based sales model• Onboarded various third party vendors in LMS, Telephone services, Financing, Analytics, Certifications etc wrt possible business synergies, contract execution, commercials negotiation and product development -
Product ManagerTimes Internet Aug 2017 - Jun 2018Noida Area, India• Product Manager for Times Videos, consumed by around 20 Times Products including TOI, NewsPoint, ET, Languages etc• Released Partner portal for Times Video partners to upload and manage the content• Released User management, API Key management, Social Media Publish and Custom Reports Module• Created PRDs, designed wireframes, briefed devs and QAs, reviewed test cases and resolved day to day queries faced by devs and QAs regarding the products -
Product ManagerZopper Apr 2015 - Jul 2017• Product Manager for Warranty, operations, finance, logistics and customer support function• Launched Zopper finance, Zopper Pay App, Merchant Listing App, Seller Panel, Warranty- products, CRM, seller payments, refunds, quality, recon(seller, 3PL,PG Remittances) and IVR systems • Designed and Productized Reverse Order flow(Replacements, RTO, Lost in Transit etc)• Setting up customer support function from scratch• Planning and integrating the ticketing technologies(Freshdesk) and voice services(Reliance cloud)• Responsible for 3rd party integrations with delivery partners• Gathering product feature requirements, coming up with PRDs, wireframes and other document and work with the tech and ux/ui team to translate those into real product and features -
Applications EngineerOracle Apr 2013 - Jun 2013Hyderabad Area, IndiaInvolved in development of Fusion Applications -- Project Financials and Project Management portfolio. I am working on the reporting side of the product which involves building dashboards which consists of rich ui components like Graphs, Pie Charts and other components which are intuitive by nature, so as to give the Project Manager details of the project and its execution details.This involves various oracle technologies like Oracle Application Development Framework, Oracle Database, Oracle Weblogic, Oracle Webcenter (only to limited extent of personalization of the apps) and other Java and J2EE related technologies. -
Engineer-TechnologyVirtusa Jul 2011 - Mar 2013Chennai Area, IndiaResponsible for all aspects of software development including requirements, design, coding, testing and maintenance on multiple platforms using Java and Oracle in a distributed application . -
Engineer-InternDrdo Gwalior Jun 2010 - Jul 2010Developed a project with DotNet technology in a team of 10.
Vishal Gupta Education Details
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International Business -
Information Technology -
St. Charles School, Shivpuri
Frequently Asked Questions about Vishal Gupta
What company does Vishal Gupta work for?
Vishal Gupta works for Haleon
What is Vishal Gupta's role at the current company?
Vishal Gupta's current role is Senior AI Product Manager.
What schools did Vishal Gupta attend?
Vishal Gupta attended Indian Institute Of Foreign Trade, Maulana Azad National Institute Of Technology, St. Charles School, Shivpuri.
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