• Compile and deliver comprehensive flight briefing packs to cockpit crews with vital flight information.• Monitor and manage fuel sheets, coordinating data and addressing escalations.• Coordinate crew logistics, including transportation, hotel assignments, and baggage handling.• Update critical information systems to facilitate safe and efficient flight operations.• Handle emergency notifications and escalate operational concerns as needed.• Manage airfield conditions, flight sequences, and turnaround plans.• Ensure effective communication of flight movements and delays to relevant stakeholders.• Demonstrate strong interpersonal and conflict resolution skills.• Effectively manage multiple flights and troubleshoot complex situations.• Coordinate training sessions for new employees, covering safety protocols and company policies.• Fostered international relationships through travel to Dallas and Rome to improve communication within the company.

• Efficiently collaborated within a team, ensuring effective communication with all stakeholders.• Maintained timely luggage delivery, supporting company objectives, and enhancing customer satisfaction.• Recognised with a one-year service award for commitment.• Performed routine maintenance checks on all equipment used in the handling process.• Demonstrated exceptional problem-solving abilities when resolving customer complaints.

• Manage daily banking, confirming cash takings' accuracy and addressing discrepancies.• Maintain a clean and safe environment for customers and staff.• Efficiently resolve customer order issues, going the extra mile by recommending alternatives when needed.• Ensure tile and stock accountability within the store.• Handle cash transactions and cashing up proficiently.• Balance tills and report discrepancies in accordance with established procedures.• Collaborate with the team to maintain a positive work environment.

• Verified and reported any discrepancies in daily banking transactions.• Monitored inventory levels to ensure availability of products for purchase.• Demonstrated ability to manage multiple tasks simultaneously while maintaining high levels of accuracy and attention to detail.• Generated new business opportunities through cross-selling additional products or services.