•Quality assurance visits as well as conducing health and safety meetings/ audits. •Maintaining the site schedule in order to ensure that all site shifts are filled in a timely manner.•Tracking and coordinating training for all guards and advising on opportunity for New training.•Reports directly to the dedicated major Account coordinator as well senior account manager.

The Rimrock Resort is a Four Diamond property located in the heart of the Canadian Rockies near sulphur mountain surrounded by a breathtaking view of mountains and bow valley river.Duties Included: • Greet every guest with a smile and friendly hello, when busy • Check rooms to verify vacancies post check-out.• Request maintenance orders to fix non-working equipment or address damage.• Clean rooms completely, started at the furthest point from door and cleaning, wiping or vacuuming every surface while checking for damages.• Replenish amenities according to the operational standards.• Cleans the closet and bathroom• Dusts the room and furniture.• Make bed• Ensure security of guest rooms and privacy of guests• Vacuums and racks the carpet.• Proper knowledge of WHMIS and safety data sheets.

• Identify wine pairing and demonstrate genunine hospitality while greetings and establishing rapports with guests. • Maintain the sanitation and cleanliness in the dining area includes chair and tables.• Proactively prepare for large parties and reservations• Took guest order and handled customer service request

• Handled directly with customer by phone• Responded promptly to customer inquiries• Maintained quality relationships with clients• Contributed in team by accomplishing targets• Giving the customers about the variety of package offers to satisfy their needs