I am an professional with several years of experience in the industry and a thorough knowledge of insurance operations and regulations. I hold a Masters Degree in Commerce from University of Mumbai, Mumbai University. Over the last few years, I have gained immense exposure in claims handling for Policy administration & underwriting, customer relations, and have served as a point of contact between various stakeholders at all levels to ensure timely completion of work-related escalations. My current profile includes monitoring calls from members and providing solutions to them for effective claim settlement process. Excellent communication skills combined with the ability to maintain high standards of service is my key