Vishal Kumar Email & Phone Number

New Delhi, Dl, In

Gurgaon, India

✓ Leading a team of seven members, which service to corporate clients pan India.✓ Ensuring quick settlement of claims through efficient handling of claims processing via coordination between the branch and Internal team.✓ Managing and tracking everyday claims functions from claims received till payment to the clients and monitoring TAT at every level.✓ Handling all queries from Client and brokers, related to procedures, deduction and T&C etc as per TAT.✓ Handling all kinds of escalations in cashless, resolve by coordination with our internal team.✓ Sharing MIS to client and partner with TAT reports along with explanations. ✓ Handling all escalations against GPA/GHI claims and resolve with coordinating with our internal departments such as Doctor Team & underwriter.✓ Planning and scheduling of help desk for efficient handling of client queries pertaining to services / discrepancies / pending matters to ensure satisfaction with the services provided✓ Explain policy features, term& conditions via presentation.✓ Suggesting best options to corporate after analysis claim MIS.✓ Formulating strategies for effective data management and taking up regular analysis of claims ratio.

Gurgaon, India

✓ Responding to “Request for Quotation” and “Request for Proposal” for the services provided by the organization in the insurance sector.✓ Suggesting best options to corporate after analysis claim MIS.✓ Formulating strategies for marketing the services to clinch corporate deals.✓ Generating revenues for the organization.✓ Formulating strategies for effective data management and taking up regular analysis of claims ratio.✓ Managing everyday financial functions including procedures for making payments to the clients and monthly MIS reports of corporate that are shared with the insurance companies & corporate✓ Ensuring quick settlement of claims through efficient handling of claims processing via coordination between the TPA and Insurance companies.✓ Handling all escalations for general insurance and medical claims processing as per TAT.✓ Planning and scheduling of help desk for efficient handling of client queries pertaining to services / discrepancies / pending matters to ensure satisfaction with the services provided.

India