Role: Responsible for planning and deploying activities and processes for the unit/team in alignment with organisation objectivesITIL application Investment banking application support projectTechnology project : Windows, Unix, Sql, Oracle platform - Planning & Execution 1) Prepares or revises plan, effort and schedules2) Interacts with the management in getting the required resources3) Ensures cross work-stream dependencies are identified and managed to optimize efficiency Sets reasonable, challenging and clear performance goals for direct report, monitors performance & provides appropriateTracks competency gaps that exist among team members & ensures that relevant learning program/ appropriate are assigned

Origination Mortgage processing, Process planning, development, quality improvement, handling associatePre process review underwriting

Making a project charter and scope of Fee analysis to regain a control and investigation to save huge amount of expenses incurred in compliance violation. working on combination of lean six sigma and project to have self defense for company. Managing origination business domain Laid a specific data facts for the project and scope tool designed to measure those parameters. Taking new initiative to take my current company in the CMS driven company. My goal is to bring difference to the company and has kind of mindset that can manage change. I am one who challenge conventional thinking and focus on smarter and better. I can communicate and challenge to bring improvement.My key to achieve success in work is simplicity.1) Looking opportunity to implement SIPOC rule in company as my first initiative. project sponsor, Champion and other involved stakeholders for verification.

Compliance analysis, Advertising and marketing analysis for compliance, new law tracking,process improvement plans, Job Analysis, Pareto Analysis,CAPA Analysis, Error Analysis, KSSA analysis, RAG Analysis, SOP and Training material development. Feb 2012- May 2014 Mortgage processing department- loan origination refinance,closing, underwriting,subordination, HUD-1 and settelment approval, Escrow, closing package, Funding wiring amount. Check the payment title and all the docs through which a loan is originated.

US Debt Collection for financial product, portfolio, medical accountsdaily collection calls to and from debtors to consolidate past due and closed accounts. Managing paying accounts and monitor collected money in que to keep track of agreed payments from customers. Closing out of accounts settled or paid in full

Nokia application Support as in handling customer escalation and providing a class service to retain the royal brand name nokia .