Currently, as the Program Manager at RWS, Mumbai, I lead localization and eLearning development projects. My responsibilities encompass strategic planning, ensuring the precise execution of project scopes, objectives, deliverables, timelines, and budgets. I manage the entire program lifecycle, taking full charge of deliverables, business outcomes, budget, and risk management.I also focus on resource management, ensuring the effective allocation of project execution resources. My role… Show more Currently, as the Program Manager at RWS, Mumbai, I lead localization and eLearning development projects. My responsibilities encompass strategic planning, ensuring the precise execution of project scopes, objectives, deliverables, timelines, and budgets. I manage the entire program lifecycle, taking full charge of deliverables, business outcomes, budget, and risk management.I also focus on resource management, ensuring the effective allocation of project execution resources. My role includes guiding our teams through agile methodologies, tailored to each project's environment, and conducting project analyses to learn from successes and failures.My duties extend to driving informed decision-making within IT planning, managing risks, and achieving revenue targets, particularly for accounts generating significant monthly revenue. I significantly contribute to financial analysis, global collaboration for quality service delivery, and client portfolio management to drive growth and cultivate new opportunities.Additionally, I play a stellar role in providing data-driven insights for optimizing team capacity and resource allocation, supporting project teams with PMO tools, and leading team operations to align with project objectives and client management responsibilities. Show less

I served as the Operations Manager at thebigword in Pune, where I led client and account management efforts. In this role, I successfully generated revenue, met targets, and fostered team growth. I oversaw the analysis of financial reports to drive business expansion and collaborated with a global team to deliver quality services. I was responsible for directing forecasting and planning for accounts generating over 100k+ in revenue monthly, driving growth, and cultivating new business… Show more I served as the Operations Manager at thebigword in Pune, where I led client and account management efforts. In this role, I successfully generated revenue, met targets, and fostered team growth. I oversaw the analysis of financial reports to drive business expansion and collaborated with a global team to deliver quality services. I was responsible for directing forecasting and planning for accounts generating over 100k+ in revenue monthly, driving growth, and cultivating new business opportunities within the existing client base. My role also involved providing data-driven insights for team capacity, resource management, and personnel development. Show less

I worked as a Senior Project Manager, handling projects for a leading technology company. I managed the production lifecycle, including language testing, bug resolution, and implementing client feedback, working closely with language professionals in India.

My responsibilities included building and managing a multinational team, overseeing the entire project lifecycle, from quotation to post-delivery feedback. I ensured daily coordination with internal teams, managed project schedules and costs, and was accountable for client communications, including resolving queries and providing updates. I focused on meeting client expectations, improving profitability, and managing resources efficiently. My role also involved facilitating conference calls… Show more My responsibilities included building and managing a multinational team, overseeing the entire project lifecycle, from quotation to post-delivery feedback. I ensured daily coordination with internal teams, managed project schedules and costs, and was accountable for client communications, including resolving queries and providing updates. I focused on meeting client expectations, improving profitability, and managing resources efficiently. My role also involved facilitating conference calls, negotiating with vendors, conducting quality checks, and coordinating final deliverables to ensure project success and quality assurance. Show less