Vishal Rai Email and Phone Number

AWS SRE Lead• Created nodes and termination of Nodes using Terraform, Ansible and Jenkins Jobs. • Updated ECS agent version and install cloud watch agent over ECS of different AZ. •Performed the certificate renewal for ALB. •Configured access management for cloud resources using Active Directory, role based access control.•Created global admin user, Service admin and users.•Protect Cloud based application by AD services with Multiauthentication and Google Authenticator. • Created and Configured Network Security Groups, Virtual PrivateNetworks, Web Application Firewall etc. •Created Cloudwatch monitoring alerts for the applications hosted in AWS and acted based on alerts received. •Experience in maintenance and creation of users account, created rolesFor EC2, S3, RDS ,EBS resources to communicate with each other using IAM.•Primarily worked on Amazon Web Services and used its various services such as IAM , Roles, Policies, EC2, S3, Load balancer, Auto scaling, Cloud watch alarm, VPC, System Manger, Security group, SNS. • Performing the Monthly Patching activity using system manager. •Responsible for doing POCs on various functions, tools and Services. • Experienced in creating multiple VPC’s and public, private subnets as per requirement and distributed them as groups into various Availability zones of the VPC. •Setup/Managing Linux Servers on Amazon (EC2, ELB, Security Group,RDS and IAM). •Creating/Managing Buckets on S3 and store database logs backup and store Images for CDN. •Possess good knowledge in creating and launching EC2 instances usingAMI’s of Linux and Windows.• Managing all Process/Tech documentation related to running Project.

Production Control Senior Analyst.• Configured scripts based on various SAP processesinto Redwood for scheduling automation.• Developed an automation platform by scheduling the SAP-based batch jobs and applications inmultiple environments using Redwood CronacleTool V9• Participated in Internal audits to reduce the escalation & maintained the production quality by 100%.• Identified job failure alerts via Zenoss Monitoring tool with report development post data extraction for chango matrix from ServiceNow. • Initiated as T2 Level SME for automation & authored KT sessions for mentoring new resources.• Monitor & ensure availability of SAP HANA, BW, and environments for 100% invoice transactions.Teradata processes across Production, Testing. • Import & Export scripts across platforms with ServiceNow platform and handling requests per ITIL methodology. Providing technical direction & support across teams. • Developing BRD's issued by the client using the Service now platform and handling request per ITIL methodology.

• Established SAP processes scheduling using Cronacle Redwood tool across different environments.• Assisting IT Operations, via On-Call providing resolutions for CODE-RED & handling outages, andimplementing Playbooks for 100% functionality. • Developing BRD's issued by the client using the ServiceNow platform and handling requests per ITILmethodology.• Assisting IT Operations & customers via On Callproviding resolutions. Handled outages andimplemented Playbooks for 100% functionality.

ITIS Program Trainee