Vishal Ravatka

Vishal Ravatka Email and Phone Number

Vishal Ravatka's Location
India, India
About Vishal Ravatka

Results-driven Support professional with a passion for helping customers succeed. Known for my strong problem-solving skills and commitment to providing exceptional service.Throughout my career, I have developed a deep understanding of customer needs and the ability to build strong relationships. I thrive in fast-paced, customer-centric environments and have a proven track record of effectively resolving complex issues while maintaining a positive attitude.With a natural ability to communicate technical concepts in a clear and concise manner, I excel at troubleshooting and providing step-by-step guidance. I am dedicated to ensuring that customers feel heard, understood, and empowered to overcome challenges.In addition to my technical expertise, I bring a strong sense of empathy and patience to every interaction. I actively listen to customers, anticipate their needs, and work tirelessly to find the best solutions. I am known for my ability to remain calm under pressure and diffuse tense situations, fostering positive and productive customer relationships.I am a firm believer in continuous learning and stay up-to-date with the latest industry trends and advancements. This allows me to provide innovative solutions and recommendations to improve processes, increase efficiency, and enhance the overall customer experience.If you are seeking a dedicated Support professional who is passionate about delivering exceptional service and driving customer success, I would love to connect. Let's explore how I can contribute to the growth and satisfaction of your valued customers."

Vishal Ravatka's Current Company Details
Techlogic Software Services Pvt Ltd

Techlogic Software Services Pvt Ltd

View
Support Engineer
Vishal Ravatka Work Experience Details
  • Techlogic Software Services Pvt Ltd
    It Support Engineer
    Techlogic Software Services Pvt Ltd Sep 2023 - Present
    Surat, Gujarat, India
    Provide timely technical support to end-users, addressing hardware and software issues via phone, email, or in-person.Conduct routine system updates, patches, and backups to ensure data integrity and system stability.Evaluate and recommend hardware and software solutions to meet the organization's IT requirements.Conduct routine system updates, patches, and backups to ensure data integrity and system stability.
  • Ans It India Pvt. Ltd.
    Technical Support Executive
    Ans It India Pvt. Ltd. Nov 2022 - Sep 2023
    Surat, Gujarat, India
    Answering customer inquiries and resolving technical issues via phone, email, chat, or in-person.Documenting and tracking customer issues and resolutions in a ticketing system.Troubleshooting technical problems with hardware, software, and network systems.Providing remote support and assistance to customers.Collaborating with other technical support team members to resolve complex issues.Escalating issues to higher-level technical support personnel when necessary.Providing feedback to the product development team to improve products and services.Maintaining technical knowledge by staying up-to-date with emerging trends and technologies.Creating and maintaining technical documentation for customers and team members.Providing training and guidance to other technical support team members.
  • Ars Traffic & Transport Technology
    Executive
    Ars Traffic & Transport Technology Oct 2019 - Oct 2022

Vishal Ravatka Education Details

  • Shri S. V. Patel College Of Computer Science & Business Management
    Shri S. V. Patel College Of Computer Science & Business Management
    Computer Programming

Frequently Asked Questions about Vishal Ravatka

What company does Vishal Ravatka work for?

Vishal Ravatka works for Techlogic Software Services Pvt Ltd

What is Vishal Ravatka's role at the current company?

Vishal Ravatka's current role is Support Engineer.

What schools did Vishal Ravatka attend?

Vishal Ravatka attended Shri S. V. Patel College Of Computer Science & Business Management.

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