Developing and executing the company's strategic initiatives and collaborate with other executives to define the overall direction, goals, and objectives of the organization and translate them into actionable plans. I also monitor industry trends and market conditions to identify opportunities and potential risks. Also ensuring that the company's operations align with its strategic and driving growth and executing the company's vision and are instrumental in shaping its long-term success.

As a process transformation company, Smartsoft services rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 5 years. Mission: To be the premier and preferred provider of Technology Enabled and Process Transformation services in our chosen markets.

- Handling team of 25 people.- Maintaining team's data and matric scores.- Helping team members in resolving the issues.- Training people.- Motivating team to achieve the targets.

- Handling Dubai based customers.- Handling billing and cell phone issues.