- Orchestrated the entire product lifecycle for Sangam CRM and Sampark Setu, encompassing development, launch, and post-launch operations.- Headed a cross-functional team of 42 developers, QA experts, and designers to consistently deliver product updates and enhancements.- Crafted and effectively communicated the product vision, strategy, and roadmap to align with corporate objectives.- Prioritized and directed the product backlog to ensure the development team focused on high-impact features. - Collaborated closely with stakeholders, including development, design, marketing, business analysis, and sales teams to ensure product triumph.- Conducted extensive user research, gathered valuable feedback, and conducted data analysis to drive informed product decisions.- Monitored key performance indicators (KPIs) to gauge product success and iterated on features to drive enhancements.- Engaged with customers to gather feedback and prioritize feature requests, resulting in heightened user satisfaction.- Proficient in utilizing tools such as Jira, Dynatrace, and other bug tracking and performance monitoring tools to conduct user testing and use case analysis to drive product success.

- Directed a team of 10 mobile application developers, steering project delivery and ensuring exceptional quality. - Successfully delivered multiple Android applications, including Enjay Longitude, Support App, and Enjay Latitude Application.- Collaborated effectively with cross-functional teams to define project requirements and ensure seamless execution.- Spearheaded code reviews and conducted regular performance evaluations, enhancing code quality and maintaining a rigorous development standard.- Facilitated cross-functional communication and collaboration between development, design, QA, and support teams to ensure seamless project execution.- Collaborated with the product team to identify new features and functionalities for the Enjay Support and Enjay Latitude Mobile applications.- Mentored team members, fostering professional growth and skill development.

- Developed and maintained Android applications, including Enjay Longitude, Support App, and Enjay Latitude Application, contributing significantly to the company's mobile portfolio.- Collaborated closely with UX/UI designers to create user-friendly interfaces and enhance user experiences. - Implemented coding best practices, rigorous testing, and performance optimization techniques.- Designed and developed the Enjay Support and Enjay Synapse Mobile applications, which resulted in increased user engagement and retention rates.- Conducted extensive testing and debugging to ensure high-quality application performance and user experience.- Maintained technical documentation and provided support to other team members.

★ Successfully maintaining site with 70 desktop pc, 12 Laptop and 12 Online HP laser printers, Panasonic PBX, AVAYA PBX System Fortigate VPN and Trend Micro, Mcafee 8.7i Enterprise 1st level support in SAP.★ MS Outlook, Notes 7.0, and Sametime 7, Exchange Server 2007, Office Communicator 2007 and Configuring and maintaining Blackberry Enterprise service On Handset Device. ★ Assets Management: Maintaining Assets Register by making Entries for incoming and outgoing IT Equipments.★ Maintaining Document & Process as per ITIL. Worked with CA Unicenter Service desk Ticketing System. ★ Giving all type of hardware, software, networking, PBX, network printing and Telephone related support and different messaging applications in Predefined SLA time.★ Managing & maintaining windows server 2003.Managing active directory users and Groups.Implementing User Accounts, Password, User Rights, Account Policies, Authentication, and Group Polices.★ Configuring and maintaining Active Directory, DNS, DHCP and Group Policy’s.Implement an effective backup & restoration of user data and system.