Vishal Gohil Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

• Currently serving as IT Manager at Pro Body Balance PVT LTD, overseeing all aspects of IT operations and infrastructure. Responsible for managing IT projects, assessing vendors, and budget management. Utilize strong.
• Implementation of an effective backup and recovery system, improving system reliability. (NAS)
• Implemented a system for inventory management and tracking of IT Inventory resulting in improved asset management and cost savings.
• Created a backup and recovery strategy to protect against data loss and ensure reliability of the system.
• Conduct regular performance monitoring and tuning activities to identify and address bottlenecks, ensuring optimal server and application performance. With PRTG Network Monitoring tool.
• Configured a secure Firewall and Switches to protect servers from external threats and malicious attacks. (FortiGate,Cisco,HP Aruba)

Mumbai, Maharashtra, India

• Worked as a Freelancer at MICROBYTES, providing IT services and support to clients. Utilized technical expertise and problem-solving skills to deliver reliable and efficient solutions.
• Developed an efficient computer network that was able to handle many connected users with minimal latency. (HP Aruba, Grand-Stream, Netgear)
• Monitored customer service metrics and provided regular reports to management.
• Configured a secure firewall to protect servers from external threats and malicious attacks. (FortiGate)
• Installed, configured, and maintained servers, routers, firewalls, and other network devices.
• Troubleshoot network problems and resolved technical issues with both hardware and software components. (PRTG Monitoring Tool)

Mumbai, Maharashtra, India

• Served as a Senior System Administrator at TRADEJACK, responsible for managing Customers-end Issuesand ensuring smooth operation of systems. Played a key role in networking management and troubleshootingtechnical issues.
• Installed, configured, and maintained software applications, resulting in improved system productivityand efficiency.
• Troubleshoot and resolved complex system and application issues, resulting in an improved userexperience.
• Managed and maintained network firewalls, routers, and switches to ensure maximum performance andreliability. (DHCP/DNS/ISP/WIFI/LAN/WAN)
• Monitored system performance, identified performance bottlenecks, and implemented performancetuning to improve system performance.
• Assembling High-End Servers, Desktop for Content Creators.

Mumbai

• Assisted employees with hardware and software installations, troubleshooting, and maintenance.
• Managed the installation and configuration of new software and hardware, ensuring a smooth transitionof services.
• Administration of user accounts, user rights, file/folder permissions.
• Administer and support infrastructure systems including Active Directory, Group Policy.
• FTP account creation and maintenance.
• System support in Microsoft Windows environment including Microsoft Office products and otherDesktop applications.

Mumbai, Maharashtra, India

• Assisted Customers with hardware and software installations, troubleshooting, and maintenance.
• Installed and configured complex electronic systems, such as CCTV and alarm systems.
• Managed customer relationships and provided exceptional customer service.
• Administration of user accounts, user rights, file/folder permissions.
• Administer and support infrastructure systems including Active Directory, Group Policy.
• FTP account creation and maintenance.

Mumbai, Maharashtra, India

• Assisted employees with hardware and software installations, troubleshooting, and maintenance.
• Managed the installation and configuration of new software and hardware, ensuring a smooth transitionof services.
• CCTV Maintenance.
• Configuring the Laptop, Desktop, MS Outlook, Outlook Express, PST recovery also.
• Working on Windows98se, Windows XP, Windows2000, Windows Server2003, Blackberry.
• Troubleshoot and support customer’s issues involving all components of corporate networks andassociated software.