Vishali Cheeda Email and Phone Number
With a focus on security and a knack for technology, my tenure at Paragon Security and Northeastern Security harnessed my surveillance skills and CPR and Use of Force certification to ensure the safety and security of premises and people. Our team regularly inspected and patrolled the building, monitored access controls, and swiftly responded to emergencies, contributing to a marked reduction in incidents.Furthermore, my positions of a Team Lead at Reitmans, Fashion Associate at Ukids and Retail Store Manager at Shoppers World helped me to excel in delivering exemplary service while driving sales and fostering customer satisfaction in Retail Industry. My responsibilities included providing personalised assistance to shoppers, addressing inquiries, and resolving concerns with professionalism and efficiency. Leveraging my product knowledge and sales expertise, I actively engaged with customers to understand their needs and recommend suitable products, resulting in increased sales and repeat business. I consistently upheld the highest standards of customer service, team management sales management and customer relationship management, contributing to a positive shopping experience and enhancing the reputation of my workplaces as a trusted retail destination. Currently, my studies in Computer Systems Analysis at Loyalist College complement my practical experience, providing a strong foundation in data analysis that is vital for modern security operations. Collaboration and clear communication are the cornerstones of my approach, consistently aiming to improve operational efficiency and enhance safety protocols.
Northeastern Protection Service Inc.
View- Website:
- protectionpartner.ca
- Employees:
- 74
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Security ProfessionalNortheastern Protection Service Inc.Halifax Regional Municipality, Ns, Ca
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Customer Service And Sales Team LeadReitmans Canada Ltée/Ltd Jul 2024 - PresentDartmouth, Nova Scotia, Canada• The primary goal of a Team Leader at Reitmans is to drive sales, provide exceptional customer service, and lead the store team to ensure operational efficiency and a positive in-store experience for both employees and customers. Ensure a balance of leadership, customer-focused actions, and administrative responsibilities to achieve business objectives.• Supervise and inspire sales associates to meet performance goals, provide excellent customer service, and maintain a positive and productive store environment.• Deliver exceptional customer service by assisting shoppers, addressing inquiries or concerns, and creating an engaging shopping experience to drive sales.• Oversee day-to-day operations such as inventory management, visual merchandising, cash handling, and ensuring the store meets cleanliness and safety standards.• Provide ongoing training, mentorship, and feedback to team members, helping them grow their skills and ensuring they understand company policies and product knowledge. -
Security ProfessionalNortheastern Protection Service Inc. Sep 2024 - PresentDartmouth, Nova Scotia, Canada1. Patrol and Surveillance: Conduct regular patrols of the assigned area, ensuring the safety and security of the premises. Monitor security cameras and alarm systems to detect any unusual activities or breaches.2. Access Control and Monitoring: Oversee the entry and exit of individuals, contractors, and visitors. Ensure proper identification and authorization are verified before granting access, and enforce building access policies.3. Emergency Response and Incident Management: Respond swiftly to emergencies, including medical situations, fire alarms, and security breaches. Take appropriate action in accordance with company protocols, which could include evacuations or liaising with emergency services.4. Report Writing and Documentation: Maintain accurate records of incidents, daily activities, security breaches, and equipment checks. Prepare detailed reports for management and ensure proper documentation of all actions taken during security events.5. Customer Service and Conflict Resolution: Provide a visible security presence while maintaining a professional and approachable demeanor. Address and de-escalate conflicts or disruptive behavior, ensuring the safety and comfort of employees, clients, and visitors at locations like NSCC and Scotia Square.
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Fashion AssociateUkids Jul 2024 - PresentDartmouth, Nova Scotia, Canada1. Customer Service: Providing excellent customer service by assisting shoppers, offering style advice, and ensuring a positive shopping experience.2. Product Knowledge: Staying informed about current trends, product details, and promotions to effectively communicate with customers and boost sales.3. Merchandising: Ensuring the store's displays are attractive, organized, and aligned with the brand's standards, and replenishing stock as needed.4. Sales Support: Assisting with sales transactions, handling returns and exchanges, and meeting sales targets set by the store.5. Stock Management: Supporting inventory management tasks, such as receiving deliveries, checking stock levels, and helping with stock organization in the backroom. -
Residential ConciergeParagon Security Feb 2023 - Mar 2024Toronto, Ontario, Canada• Inspect and Patrol Building’s Premises Regularly• Monitor property entrance by authorising entrance of residents and their respectiveguests.• Report any suspicious behavior and happenings• Secure all exits, doors, and windows• Monitor cameras and Access Office Administration. • Respond to all Emergency Fire Alarms and System Malfunctioning Alarms• Provide Medical assistance and First-Aid assistance• Submit reports of daily surveillance activity and suspicious action -
Retail Store ManagerShoppers World Feb 2022 - Feb 2023Brampton, Ontario, Canada• Supervise and motivate a team of sales associates, provide training, schedule shifts, and ensure staff are meeting performance goals while maintaining a positive work environment.• Drive store sales by setting targets, managing promotions, and ensuring high standards of customer service. Address customer concerns, resolve issues, and create a welcoming shopping experience.• Oversee inventory management, including stock replenishment, product displays, and organization. Ensure the store’s visual merchandising aligns with brand standards and trends, presenting an attractive shopping environment.• Manage day-to-day operations such as opening and closing procedures, cash handling, store cleanliness, and safety protocols, ensuring the store operates smoothly and complies with company policies.• Monitor sales performance, track KPIs, prepare reports for upper management, and handle administrative tasks like payroll, scheduling, and maintaining store budgets to meet financial targets.
Vishali Cheeda Education Details
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3.8 Gpa
Frequently Asked Questions about Vishali Cheeda
What company does Vishali Cheeda work for?
Vishali Cheeda works for Northeastern Protection Service Inc.
What is Vishali Cheeda's role at the current company?
Vishali Cheeda's current role is Security Professional.
What schools did Vishali Cheeda attend?
Vishali Cheeda attended Loyalist College.
Who are Vishali Cheeda's colleagues?
Vishali Cheeda's colleagues are Chris Goulden, Gabrielle Simmonds, Akhilesh Dunna, Divyanshu Div, Gaurav Kakria, Tina Cyr, Chianne Witter.
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