Vishalini Ramakrishnan Email & Phone Number

Ottawa, ON, CA

Ottawa, Ontario, Canada

1. Security clearance: Reliability Level A2. Manage everyday airline operations, promptly handle average 200+ passengers on daily basis, addressed concerns, and improved customer satisfaction 3. Coordinate, assign and review the work of hotel, motel and other accommodation services clerks and reservation clerks4. Assess compliance with standard operating.

Ottawa, Ontario, Canada

1. Security clearance: Reliability Level A2. Promptly handled average 50+ customer support per day, addressed concern, managed operations and improved customer satisfaction score by 23%.3. Assisted misconnected and rerouted passengers during irregular operations; issued travel and hotel vouchers to displaced passengers on overbooked or canceled flights.4..

Ottawa, Ontario, Canada

• Reporting directly to the sales manager, identified gaps in the current reporting process and drove the implementation of new controls and strategic solutions for efficient business reporting
• Created 50+ reports using interactive dashboards, examined past and emerging sales trends, sales forecasting, consumer behavior according to location & cost of living, metrics (KPIs) according to client’s requirements
• Used advanced and complicated Excel: LOOKUPs, nested formulae, statistics and Pivot Table to accurately identify trends and patterns in data
• Recommended 5+ product strategies to enhance & optimize sales performance, prepared exhaustive hyper-personalized promotional plans by conducting a thorough analysis
• Extracted various insights to deliver impactful sales strategy corresponding to sales teams, marketing teams, and senior management to make informed decisions

Ottawa, Ontario, Canada

• Gathered business requirements, tools, and data sources with the internal (CEO) and their clients (external partners) to implement the latest ML technology (GANs)
• Prepared reports and outlook for business requirements, envisioned digital transformation by recommending 10+ processes and frameworks for Machine Learning modelling & Generative Adversarial Networks.
• Aggregated unstructured data, and undertook Extraction, transformation & load processes to derive insights.
• Completed labelling process and modelled the predictive engine with pre-processed images to successfully implement machine learning & GANs.
• Tools used: Open websites for data collection, Jupyter Notebook and Python and its libraries

Ottawa, Ontario, Canada

• Responsible for technical consulting, solutioning for B2B & B2C sales of 50+ electronic accessories, software & digitalization offerings
• Developed long-term strategic relationships with key accounts, identified upselling & cross-selling opportunities and increased retention by 10%
• Generated selling patterns by analyzing inventory and sales turnaround using AS400 tools, impacting buying patterns
• Demonstrated team management, worked in agile teams, and collaborated with leadership to ensure system robustness and functioning
• Achieved a 30% increased sales growth rate, drafted operating measures and guides to improve store efficiency by 33%.
• Impact: Listed under the top 3 sales partners of the store. Retained many customers, increasing sales by 10%

Trivandrum

• Performed data analysis by assessing information from 1200+ customers at a time in the banking & financial sector
• Increased success rate to 98%, a 2X jump by conducting strategic reviews of data analysis & transforming inaccuracies, accomplishing reduced operational cost by $7M
• Created dashboards using SSRS & Tableau to display 30+ KPIs related to distinctive areas of interest with departmental & business unit operations
• Managed large datasets, pre-processed and performed ETL with 50K+ observations using SQL, regular expressions and selecting key variables to build models for statistical logic necessary for predictive models.
• Designed initial wireframes, created user stories and use-cases to increase adoption and deliver success metrics of projects, enhancing productivity by 50%
• Worked on Agile projects involving software development life cycle, managed data migration to the cloud, and systemized various applications, ensuring client success for global project delivery

Master Of Engineering - Meng, Engineering/Industrial Management, 3.6/4

Data Analysis, Process Automation, Business Management, Agile, SDLC and software project management. Courses: Applied Analytics, Customer.

Bachelor Of Engineering (Be), Ece