• Developing comprehensive test strategies tailored to project requirements• Designing and documenting comprehensive test cases for manual and automated testing and Ensuring test cases cover a wide range of scenarios• Expertise in both manual and automated testing methodologies• Creating, maintaining, and executing automated test scripts for the Sophos Firewall’s modules like Email Proxy, Authentication Proxy, and OAuth Proxy• Collaborating closely with development teams to understand requirements and addressing security findings• Participating in code reviews to ensure testability of features• Utilizing bug tracking tools like JIRA to report and monitor software defects• Highlighting specific achievements in finding and mitigating security vulnerabilities• Showcasing improvements in security posture through testing efforts• Knowledge of automation tools and scripting languages for security testing• Explore new solutions to improve QA process and quality deliverables

• Handling all critical issues raised by Pre-Sales and Post-Sales Team and Providing L3 Support• Evaluating Third Party product • Preparing Knowledge base documents • Preparing Business Requirement Documents • Assisting in the design & implementation of large networks• Suggesting improvements in the operations and processes to make the system foolproof• Maintaining Local Lab network infrastructure LAN/WAN, installation, migration and configuration of network devices• Imparting training to Internal Team as well Pre-Sales and Post-Sales Team• Reviewing the security measures and safeguarding the information resources of the enterprise to maintain integrity, confidentiality and availability of data / application• Managing customer service operations for rendering and achieving quality services• Responsible for resolving customer complaints on technical issues• Providing value added customer services by attending customer queries and issues• Work with pre-sales team for preparing technical solution related to network as per Request for Proposal (RFP) of various Government clients

• Maintaining Local Lab network infrastructure LAN/WAN, installation, migration and configuration of network devices• Providing Training of Cisco Certification CCNA, CCNA Security, SNAF • Providing Training of EC-Council Certification CEH, ECSA/LPT • Providing Training of Checkpoint Certification CCSA• Providing Training of Redhat Certification RHCSA • Providing Training of CompTIA Certification Network+, Security+