I am a change professional with over 20 years of experience in managing cultural change and business transformation. I help organizations develop and execute change strategies with particular emphasis on customer experience, continuous improvement, innovation, business agility, and talent development.I have hands-on experience of leading complex business transformation programs scoped across multiple geographies involving design and deployment of a global operating model to improve customer experience, increase revenue and reduce cost.I am passionate creative ideation facilitator with a flair to unlock the collective creative intelligence of teams using innovative facilitation methods of Human-Centred Design and LEGO® SERIOUS PLAY®.I have a rich international exposure of working in over 15 countries and influencing teams across cultural boundaries. I have credible experience of working with top management executives to assess strategic needs and translate them into value creation practices and change initiatives.I have facilitated Lean Six Sigma deployment and process improvement initiatives across the world. I have trained, coached, mentored and certified several Black Belts, Master Black Belts, and Executive sponsors. I am a seasoned Lean Six Sigma Master Blackbelt, GE certified master facilitator & coach, GE certified Black Belt trainer, LEGO® SERIOUS PLAY® certified facilitator, IDEO certified Design Thinker, IASSC accredited Lean Six Sigma training associate and a Certified SAFe® 5 Program Consultant.I am a self-driven achiever with an entrepreneurial spirit and unsatiated thirst for learning and personal mastery.