Vishal R.
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Vishal R. Email & Phone Number

IT Consultant
Location: Car Nicobar, Andaman and Nicobar Islands, India 3 work roles
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Role
IT Consultant
Location
Car Nicobar, Andaman and Nicobar Islands, India

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Vishal R. is listed as IT Consultant based in Car Nicobar, Andaman and Nicobar Islands, India. AeroLeads shows a matched LinkedIn profile for Vishal R..

Vishal R. previously worked as Lead Consultant at Logica and DRM Learning & Development at Hewlett-Packard.

Profile bio

About Vishal R.

Vishal is a dedicated Customer experience leader with10 years of experience in Project Client Management and Functional Support Operations. He is well versed with Project & Service Management such as ITIL Incident Management & ITIL Change Management Metric Maintenance, Project Planning and Tracking, Client Relationship Management. His firsthand experience in Project Operations, Application servicing and maintenance makes him versatile and dynamic with both Technical and Soft skills.Vishal is a respected builder and leader of customer-focused teams he has a sound knowledge in Business Management and Consulting, not only does he ensure the execution of all services with quality but instill a shared, enthusiastic commitment to all the services he and his team delivers as a key driver of company goal attainment.Vishal has a qualitative international exposure in Hong Kong for introducing expertise in Work Flow Manager, Vantive & Remedy. Primarily objective, was to ensure proper placement of ITS helpdesk who would cater to South Pacific Region. Another onsite experience in Malaysia wherein carried out the tasks of due diligence, knowledge acquisition, knowledge transfer to offshore teams in South East Asia his exceptional training & presentation abilities with successful track record of conducting training sessions & designing well structured training modules have helped the Business Unit.His contribution has been outstanding because he is creative and innovative with high degree of perseverance. He is diligent and focused with strong analytical and problem solving skills with highly organized and methodical in work habits he owns many recognitions and awards. Consistently achieve record-high satisfaction rankings, improvements to the bottom line and turnaround of underperforming teams.

3 roles · 21 years

Vishal R. work experience

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Lead Consultant

Logica

Bangalore

As an (EM) Engagement Manager the primary responsibility is to look after Client Satisfaction which is directly impacted with the quality of engagement delivery and project completion. There are multiple activities performed to ensure Client Satisfaction to begin with the most prominent ones are holding discussion on COS with the stake holders.Perform project metrics analysis like Project Effort and Resource Estimation & tracking actual efforts using statistical techniques, and contributing to Project Management Plan & Work Orders.Outlining the business logic of formal specifications for exploring and focusing impacts and to maximize reuse potential and efficiency.Administrating the development web environment, and advocating technological, strategically & operational assistance to team members, conducive to the accomplishment of goals.Involved in re-engineering approach in culminating business objectives, mapping business requirements & translating them into Functional / Configuration Level Design and periodic abstract assessment of the application.Conducting root cause analysis to determine data mismatch & resolve problems.Designing proposed solutions and formats.Risk Management preparing risk categorization, assessment and contingency/mitigation plans.Monitoring Configuration Management and Change management during all stages, including post-implementation phase..Accountable for progress status reporting to Client Management, deliverables’ assays and their realization.Participate in Change advisory board meetings. Communicate project strategy and deliver regular status updates to project leadership team. Identify, evaluate and recommend improvements to group processes and technology solutions.Create and propose Service Improvement Plans (SIP)Participation in release and delivery groundwork for various iterations during the project.Identifying the workflow and making efficient performance tunings.

Oct 2011 - Feb 2013

Drm Learning & Development

1. Program Management & Optimization -Manage and enforce program costs against utilization to ensure optimum use of assets.2. Stakeholder Negotiation & Commitment Building 3.Operations Acumen- understanding of operations to support management effectiveness and responsiveness4. Learning Solutions Acumen - Understand the range of learning diagnostic and development solutions available to maximize workforce performance5.HPS/BU Solutions - Solutions in area-of-responsibility- what they consist of, product roadmaps, key technology concepts, and the competitive landscape in which they are sold using DMAIC Lean Sigma Methodology

Oct 2007 - Sep 2011

Sme

CTS EMEA

2006 - 2007 ~1 yr
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What is Vishal R.'s role at their current company?

Vishal R. is listed as IT Consultant.

Where is Vishal R. based?

Vishal R. is based in Car Nicobar, Andaman and Nicobar Islands, India.

What companies has Vishal R. worked for?

Vishal R. has worked for Logica, Hewlett-Packard, and Dell.

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