As a System Engineer / System Analyst at Oracle Cerner, I work with a team of IT professionals for 2.8 Years to enhance operational efficiency and optimize systems for peak performance. I have received multiple awards for my knowledge sharing, critical domain tasks, workflow streamlining, system reliability, downtime reduction, and overall quality improvement.I have a Master of Computer Applications (MCA) degree in Computer Science from Sir M Visvesvaraya Institute of Technology, where I developed my technical skills and passion for automation and innovation. I am proficient in version control systems, such as GIT, and involved in the development of patch automation through Ansible. I am also skilled in automation using simple shell scripts and adept at handling incident and request management within SLA timeframes.