Vishal Patel

Vishal Patel Email and Phone Number

Head of Partnerships and Product Commercialization @ Santander US
New York, NY
Vishal Patel's Location
New York, New York, United States, United States
About Vishal Patel

Senior Strategy & Growth Leader with 15+ years of experience driving product commercialization, strategic partnerships, and market expansion in the payments and financial services industry. Demonstrated success developing go-to-market (GTM) strategies with P&L ownership, leading initiatives contributing to double-digit revenue growth and scaling products globally. Proven track record managing operating budgets of $250M and collaborating with C-level executives to develop solutions that enhance product-market fit and drive profitability. Committed people leader, focused on developing talent leading globally distributed teams of 20 individual contributors and people managers across product, strategy, and operations roles with experience indirectly managing an organization of ~1,500.Career Highlights: - Drove $XXXM in revenue growth by launching and scaling 10 products across multiple international markets creating fastest growing P&L revenue line- Grew active customer base by >500k through new feature adoption and targeted engagement strategies- Managed and scaled product and enterprise client partnerships across B2B and B2C businesses globally- Increased distribution channel ROI 5x creating scalable processes, infrastructure and efficient GTM motions- Helped 6 individuals secure senior leadership promotions while maintaining a retention rate of 97%Skills: Revenue Growth, Strategy Development, Market Expansion, Go-To-Market (GTM) Strategy, Product Commercialization, Customer Segmentation, Customer Acquisition, Retention and Loyalty Strategies, Commercial Negotiations, Strategic Partnerships, P&L Management, Financial Modeling, Budget Optimization, Performance Optimization, Process Improvement, Data-Driven decision-making, KPI Tracking, Operational Efficiency, Cross-Functional Collaboration, Talent Development, Team Leadership, Resource AllocationTools: Salesforce, JIRA, Trello, Microsoft Project, Tableau, Power BI, Microsoft Excel, Slack, Microsoft Teams, Zoom, SQL, Microsoft PowerPoint, Google Slides, Canva, Optimizely, Google Workspace, Microsoft Office 365, Dropbox

Vishal Patel's Current Company Details
Santander US

Santander Us

View
Head of Partnerships and Product Commercialization
New York, NY
Website:
santanderusa.com
Employees:
993
Vishal Patel Work Experience Details
  • Santander Us
    Head Of Partnerships And Product Commercialization
    Santander Us
    New York, Ny
  • American Express
    Vp, Product & Global Partnerships
    American Express 2021 - Present
    New York, United States
    Led a global team (including 4 directors) overseeing a $XB revenue stream and managing a $XM operational budget with full P&L responsibility. Spearheaded the development of new product strategies, including a scalable Buy Now, Pay Later (BNPL) solution, overseeing multi-market launches. Partnered with cross-functional teams to expand credit card distribution and enhance customer segmentation to optimize product-market fit. Negotiated strategic product partnerships driving customer engagement, retention, and profitable growth. Created go-to-market playbooks for new products, aligning with sales, marketing, and engineering teams to ensure seamless execution and alignment with business objectives.Key Achievements:- Grew revenue >100% creating fastest growing revenue contributor to the P&L- Drove 10 new product launches optimizing time to market and building impactful marketing strategies - Increased operational efficiency >25% through scalable, repeatable GTM motions- Negotiated product partnerships to drive distribution scale contributing $XXXM+ in new business- Launched a scalable BNPL solution across 5 markets driving >$XXM in new revenue- Scaled team members by 50% through effective recruitment and onboarding strategies- Secured director-level promotions for 3 team members maintaining a retention rate of 100%
  • American Express
    Vp, Gtm Strategy & Operations
    American Express 2019 - 2021
    New York, United States
    Defined the strategic growth plan for a global lending product portfolio with oversight of a $XB revenue stream. Developed entry-level credit card products, integrating market analysis and customer feedback to differentiate offerings and drive acquisition. Led negotiations with external partners to enhance product value propositions, increasing customer engagement through new benefit offerings. Coordinated with product, engineering, and marketing to drive channel expansion and improve ROI. Developed data-driven processes to prioritize investments and resource allocation, maximizing financial returns on strategic initiatives. Recruited and led a team of senior managers, developing talent and driving overall organizational success.Key Achievements:- Increased revenue by $XB, attaining double-digit growth with a sustainable margins- Negotiated online retail and grocery partnerships driving >15% customer acquisition growth - Grew customer engagement >20% through new positioning and cross-channel promotional strategies- Launched a personal loans business building a $XXM portfolio, achieving >250% investment ROI- Secured promotion for 1 team member while maintaining an employee retention rate of 100%
  • American Express
    Director, Gtm Strategy & Partnerships
    American Express 2016 - 2019
    New York, United States
    Consolidated 4 business lines into a single distribution ecosystem serving >500,00 customers from SMB to Enterprise clients, streamlining operations across digital, tele, and field channels to improve efficiency and increase revenue. Conducted comprehensive market analysis guiding strategic decisions on product distribution and capitalizing on emerging trends to meet profitability targets. Established strategic partnerships within new industry verticals, driving expansion and increasing market penetration across key segments. Owned a $XXXM operating budget driving >10% YoY efficiency through target setting, incentive strategy, and deployment of enhanced sales productivity tools. Led a team of 3 senior managers and indirectly managed an organization of 1,500Key Achievements:- Attained >10%+ annual revenue growth for 4 consecutive years, positioning the SMB segment as the largest contributor to the business unit’s global revenue- Grew B2B spend volume by >$XB by expanding into new verticals and securing new distribution partnerships- Enhanced sales productivity by >20% through optimized processes, resource reallocation, and reporting- Secured promotions for 2 team members while maintaining an employee retention rate of 100%
  • American Express
    Senior Consultant, B2B Payments
    American Express 2014 - 2016
    New York
    Managed business development with global enterprise clients, optimizing B2B procure-to-pay solutions and streamlining commercial payment processes. Developed pricing strategies to drive revenue growth and strengthen competitive positioning. Managed a portfolio of strategic accounts, driving expansion through consultative sales and solution-based approaches. Built automated product offerings for scalability, focusing on customer needs and market demand.Key Achievements:- Secured $1M+ in ARR by expanding B2B payment partnerships and establishing long-term contracts- Increased delivery efficiency by >30% through process automation and scaling product offerings- Attained 250% performance against revenue targets by enhancing client satisfaction and retention rates
  • American Express
    Various Roles, Relationship Management, Partnerships & Business Development
    American Express 2010 - 2014
    London, United Kingdom

Vishal Patel Education Details

Frequently Asked Questions about Vishal Patel

What company does Vishal Patel work for?

Vishal Patel works for Santander Us

What is Vishal Patel's role at the current company?

Vishal Patel's current role is Head of Partnerships and Product Commercialization.

What schools did Vishal Patel attend?

Vishal Patel attended Columbia Business School, University Of Oxford, Haberdashers' Aske's Boys' School.

Who are Vishal Patel's colleagues?

Vishal Patel's colleagues are Abel Fernandez Alvarez, Maytte Reyes, Jody Liu, Louella Reed, Markell I., Michael Kilmartin, Darj Urbina.

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