Vishal Rathod Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

• Strategic Partnership Development: Identify and evaluate potential strategic partners that align with our company's goals and vision. Develop and execute a strategic partnership plan to establish mutually beneficial.
• Key Account Management: Develop and maintain strong relationships with key clients, understanding their business objectives and aligning our solutions to meet their needs. Serve as the primary point of contact for key.
• Key Account Management: Develop and maintain strong relationships with key clients, understanding their business objectives and aligning our solutions to meet their needs. Serve as the primary point of contact for key.
• Customer Success: Collaborate with clients to define and track success metrics and key performance indicators (KPIs). Provide strategic guidance to clients, demonstrating a deep understanding of products/services and.
• Onboarding and Training: Facilitate the onboarding process for new clients, ensuring a smooth transition and effective adoption of solutions. Conduct product training sessions, webinars, and workshops to educate.
• Issue Resolution: Identify and resolve any issues or challenges faced by key accounts, coordinating with internal teams to ensure swift resolution. Act as an escalation point for critical customer concerns, driving.

Dubai, United Arab Emirates

• Strategic Partnership Development: Identify and evaluate potential strategic partners that align with our company's goals and vision. Develop and execute a strategic partnership plan to establish mutually beneficial.
• Key Account Management: Develop and maintain strong relationships with key clients, understanding their business objectives and aligning our solutions to meet their needs. Serve as the primary point of contact for key.
• Key Account Management: Develop and maintain strong relationships with key clients, understanding their business objectives and aligning our solutions to meet their needs. Serve as the primary point of contact for key.
• Customer Success: Collaborate with clients to define and track success metrics and key performance indicators (KPIs). Provide strategic guidance to clients, demonstrating a deep understanding of products/services and.
• Onboarding and Training: Facilitate the onboarding process for new clients, ensuring a smooth transition and effective adoption of solutions. Conduct product training sessions, webinars, and workshops to educate.
• Issue Resolution: Identify and resolve any issues or challenges faced by key accounts, coordinating with internal teams to ensure swift resolution. Act as an escalation point for critical customer concerns, driving.

Dubai, United Arab Emirates

• Design, plan, and maintain IT infrastructure projects, ensuring alignment with business objectives.
• Coordinate with the IT team to develop and implement project implementation plans.
• Manage Avaya IP Telephony systems, ensuring their smooth operation and maintenance.
• Analyze business information to identify process improvements that enhance business efficiency and effectiveness.
• Coordinate with back-office operation personnel to ensure accurate data uploads.
• Perform… Show more

Dubai, United Arab Emirates

• Project Management: Managing project from initiation to closure. Responsibility of ensuring timely and quality completion of assigned projects.
• GAP Analysis: Carrying out GAP analysis by conducting discussions and conference calls with the clients for Requirements Gathering which would be the blue print for the preparation of Business Requirements document.
• Functional Requirement Documentation: Acting as liaison between client and development team, analyzing client's requirements… Show more
• Functional Requirement Documentation: Acting as liaison between client and development team, analyzing client's requirements and preparing functional specification for development team in order to frame it for.
• Testing of new enhancements: Validating and testing of new enhancement or change requirements to software before releasing to clients and Providing Post implementation support to clients.
• User Manual Documentation: Preparing Functional User Manual documentation for both clients assistance and as part of internal documentation after the completion of the testing of the ongoing Developments.

Ahmedabad, Gujarat

• Handling various activities of the project like information gathering, analyzing the information gathered, documenting the functional or business requirements.
• Contribute to technical team activities (design, modeling, prototyping, coding, testing, and documentation) in full-lifecycle of products.
• Software testing and quality assurance.
• Tested applications and resolved complex problems throughout the software development life cycle (SDLC), including preparing detailed program… Show more
• Tested applications and resolved complex problems throughout the software development life cycle (SDLC), including preparing detailed program specifications.
• To do the User acceptance testing in the final project. Show less

Gandhinagar, Gujarat

Effectively completed US lead generating process in finance industry for secured, unsecured loan and mortgage.Managed a team with 20-25 members. Responsible for the floor target taking care of compliance. Assure that the team members have the necessary education and training to effectively work on the given process. Ensure that my team members bring lead.

Master Of Business Administration - Mba, Management Information Systems And Services

Master Business Administration (Information Systems Management)

Pgdca, Post Graduate Diploma In Computer Science & Application

Post Graduate Diploma in Computer Science & Application

Bachelors Of Commerce, Advanced Accounting & Auditing

Bachelors of Commerce