Vishal Sharma, Pmp®, Pdm, Itil personal email
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Global Program & Portfolio Management Professional | Cloud Data Centres, IoT, Dedicated Cloud Infrastructure Expert. I am a seasoned Program and Portfolio Management professional (MS, B.Tech, PMP, PDM, ITIL) with extensive global experience across Program Management, Account Management, and Presales to Delivery. I specialize in large-scale infrastructure deployments, complex system integrations, and managing cross-functional teams to deliver high-impact projects on time and within budget.With expertise in Cloud Data Centres, Dedicated Cloud Infrastructure, Network Rollout/Expansion, and IoT, I have managed a diverse portfolio of global programs across more than 20 countries and various industries, including Telecom, Technology, and Managed Services. I excel in end-to-end program execution, from initial planning through implementation, ensuring operational excellence and client satisfaction. My leadership experience spans networking, software, cloud technologies, and data centre infrastructure delivery across global regions (EMEA, AMER, APAC).Key Skills:Program & Portfolio Management (Budgeting, Estimation, Risk, and Stakeholder Management)Cloud Data Centres & Dedicated Cloud Infrastructure DeploymentVendor/Outsourcing Management and NegotiationTechnical Leadership (Networking, Cloud, IoT, System Integration)Change and Resource Management, Add-on Sales, and Earned Value AnalysisTechnical Proficiencies:Cloud Infrastructure | IoT | Data Centre Deployment | Dedicated Cloud Infrastructure | Advanced Networking | GSM, 3G, 4G LTE | Managed Services | BSS/NSS | LAN, VPN | Network Design and Analysis | Telecom Technologies (PCRF, Core, Radio, BGP, OSPF etc.)
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Technical Program ManagerFacebook Oct 2016 - Sep 2018India Responsible for managing multiple business critical projects for various Partners in different geographical regions (Partnerships Management). Lead ad-hoc projects, both internally and externally, focused on the strategic growth of the program. Align program requirements and perform change management with partners. Lead implementation of various initiatives cross-functionally (marketing, sales enablement, product training, account management, strategic planning) to identify roadblocks and provide strategic recommendations for partners. Manage issues and work with cross-functional teams to resolve issues (Product teams) Serve as the India escalation point for external partners and coordinate efforts with all of the internal stakeholders across the globe. Responsible for the estimations, base lining, project tracking, margins, Status reporting, resource management, managing escalation & handover. The responsibility mainly consists of coordinating with various cross functional teams, management, vendors for successfully executing the project activities. Administrating plans, Project risk, dependency handling, resource issues and manage vendors. Leadership skills with ability to lead project teams Ensure partners are fulfilling their contractual obligations and providing the required support for them to do so. Represent partner's voice internally to higher management/cross functional teams. Responsible for the project planning, implementation, managing scope (SoW), Finance, resource allocation & client management. Acting as the point of contact for clients & cross functional teams. Ability to manage key accounts. Responsible for the estimations, base lining, project tracking, margins, Status reporting, resource management, managing escalation & handover. The responsibility mainly consists of coordinating with various cross functional teams, management & vendors. -
Program Delivery ManagerNokia Networks Aug 2015 - Oct 2016India*Key responsibility areas:*Manage various programs of work; engage teams and engineers; Set the pace for development, deployment and delivery of project. Develop and prepare project documentation, process maps, presentations and tracking reports to provide detailed current status of each project*Project Management (planning. monitoring and auditing to assess high risk projects and ensure timely delivery).Projects in IT & Telecom domain (BSS, OSS, Billing, Packet core, Infra, Networking, IT, Managed services, NMS, 4G/LTE, Rollout)*Has the overall responsibility to achieve the project goals with respect to functions, time and budget, and for the progress of the project specification. *Lead Program Manager, represents company on assignment base and acts as a single point of contact for assigned Account Management in case of resource allocation, prioritization and escalation topics for the entire service sales and delivery process. *Responsible for project and service related customer satisfaction; Account management *Customize and implement Services strategy in the account according to the Account Management strategy / business plans and Operations’ targets *Use technical judgment to drive project delivery, technology reviews, challenge proposals and build consensus between the cross functional teams *Ensure the compliance of projects with the quality guidelines and requirements of the contract*Assure correct Pre-Sales to Delivery Handover process *Risk Management; maintaining risk register *Managing projects ensuring good profitability by efficient cost controlling and resource management.*Project Governance and Assessment (Reporting & Communication flow) *Providing leadership and manages large project teams effectively*Acting as primary project interface to the customer ensuring good customer satisfaction and developing the customer relationship *Sharing project experience and best practices, knowledge of project management processes with team -
Customer Project ManagerEricsson Jun 2009 - Jun 2015Gurgaon, India*Responsible for the Project planning, establishment, realization, implementation, managing scope, resource allocation & management, Client dealing, acting as the point of contact for clients & team*Good exposure in IT & Telecom domain (BSS, OSS, Billing, Infra, Networking, IT, Managed services, NMS, 4G/LTE, Rollout projects)*Manage project finance and develop the business. Generating business while delivering project*Responsible for all project activities during the project phases that the assignment applies to. The responsibility mainly consists of planning, setting up, and executing the project activities. *Administrating plans, risk handling, resource issues and reports to the project sponsor and that the customer’s business requirements are fulfilled. *Handle internal/external customer & stakeholder engagement*Establish the project baselibe and own the project till execution *Responsible to generate additional sales while continuous interactions with the Clients.*Ensure delivery of performance management and people development processes across the team.*Has the overall responsibility to achieve the project goals with respect to functions, time and budget, and for the progress of the project specification. (Good presentation skills)*Ability to develop a detailed project plan and scoreboard to monitor progress & flag issues.Major Projects Handled:1) BSS, OSS & VAS Project's for major telco operators in Middle East & Region South East Asia2) Rollout & upgrade Projects for Packet core in RSSA region(Africa) 3) Expansion projects for major telelecom operators (Indonesia, Bahrain)4) Managed Services Transition Project5) Packet Core, 4G/LTE projects (Data)6) IPv6 & DCHP uprade •Server HW Installation– IBM – SUN – Windows – HP •Networking HW (LAN and WAN) – Cisco – Nokia – F5/NetScaler •Ticketing Systems: – Remedy – CA Tools (Unicentre, Spectrum) -
Project ManagerCelerity Networks Pvt Ltd Jul 2008 - Jun 2009Company Profile: A Competent Organization in the field of IT & Telecom Managed Services. Dealing in Project consultancy and Management for IT & Telecom Services. Job Profile:* Managing the Project and Mentoring the subordinates technically* Managing Support teams - NMS for various clients (IP network)* End-to-end project implementation and roll out- PAN India * Project Planning & Implementation Plan, Resource planning, Budget planning, Gap & Risk analysis, Cost analysis, Risk Management * Identifying and handling prerequisites for the projects- Managing Risk, Issues & Dependency * Client dealing for feedbacks and satisfaction- Managing Stakeholder expectation. * Managing changes according to the feedback reports in project cycle- Change Request* Providing demos to clients for promoting the products* Post sales, Service & Maintenance for communication products* Resource Management- Leading the team of several support & service engineers Project 1 Project Name: Bharti (Airtel) Video Conferencing project (PAN India)Job Role: Managing installation and commissioning of various Polycom devices: HDX4000, HDX7000, HDX9000, VSX Series.Providing technical support for all the VC related issues.Dealing with clients such as: British Telecom, Infosys, HCL, etc. Project 2 Project Name: Gujarat Gas ProjectJob Role: Analyzing the needs and the Project requirements.Planning the VC solutions.Budgeting and manpower planning.Providing consultancy services at various project locations.Project Implementation and products installation -
Project LeadIdea Cellular Services Nov 2007 - May 2008Operation & Maintenance of NSS)Job Profile :To maintain the complete U.P West network of Idea in terms of Fault, Configuration & Performance Management.Collecting CDR from NOKIA & Siemens Switches.To take care of various Value added services, like PRBT server, SMSC, IN Server.Tools & Technology: SPOT, NETACT, DX-200, D-900 Switches, PRBT Server, SMSC, CDR collection, IN services.Project : NSS Project for IDEA (UP - West). -
Project CoordinatorR.N Infra Communication (P) Ltd May 2005 - Sep 2006Job Profile - Planning, Managing & coordinating the Project activities. - Administration, team management, technical planning. - Manpower Management - BTS installation, Tower Erection, QA, Budgeting, Timelines of projects. - Maintaining data and tracking the progress on sites. - Invoice Management Finance, Reordering and Resources Management.Project : B.S.N.L and IDEA projects for U.P (W) & Uttaranchal.
Vishal Sharma, Pmp®, Pdm, Itil Skills
Vishal Sharma, Pmp®, Pdm, Itil Education Details
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Iiit3.7/4 Cgpa -
Uttar Pradesh Technical UniversityElectronics & Communication
Frequently Asked Questions about Vishal Sharma, Pmp®, Pdm, Itil
What is Vishal Sharma, Pmp®, Pdm, Itil's role at the current company?
Vishal Sharma, Pmp®, Pdm, Itil's current role is Director Program Management.
What is Vishal Sharma, Pmp®, Pdm, Itil's email address?
Vishal Sharma, Pmp®, Pdm, Itil's email address is vi****@****ail.com
What schools did Vishal Sharma, Pmp®, Pdm, Itil attend?
Vishal Sharma, Pmp®, Pdm, Itil attended Iiit, Uttar Pradesh Technical University.
What are some of Vishal Sharma, Pmp®, Pdm, Itil's interests?
Vishal Sharma, Pmp®, Pdm, Itil has interest in Social Services, Network Management, Children, Operations Management, Project Management, Managed Services, Environment, Education, Service Delivery, People Management.
What skills is Vishal Sharma, Pmp®, Pdm, Itil known for?
Vishal Sharma, Pmp®, Pdm, Itil has skills like Managed Services, Bss, Itil, Project Planning, People Management, Network Engineering, Incident Management, Budgeting, Change Management, Performance Management, Nss, Telecommunications.
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