Vishal Sharma Email & Phone Number

Mumbai, Maharashtra, India

Mumbai Area, India

Digital Trading

Mumbai Area, India

Digital buying and Trading accross Non Biddable platforms.

Navi Mumbai

 Creating a media plan for client based on the ROI/performance expectation of client.  Identifying, evaluating and recruiting new affiliates publishers to increase program distribution and interfacing with internal marketing and other teams to develop and implement marketing strategies and support affiliate programs Optimizing all aspects of affiliate program through established and new networks Responsible for Campaign Management, Strategic planning of affiliate executions, Publisher cost management

Mumbai Area, India

Awarded as a Star performer in Q1!!!! Optimizing all aspects of affiliate program through established and new networks Responsible for Campaign Management, Strategic planning of affiliate executions, Publisher cost management and MIS report generation. Carrying out client analysis and inputs to increase the volume of business; handling publisher-wise analysis to get the best performance from the best publishers and reducing the usage of bad publishers. Streamlining the process for smooth execution and strategizing the target group for the campaigns. Executing the campaign as per client requirement and ensuring that the performance is in place; ensuring that the clients’ ROI is achieved. Providing monthly invoices to affiliate partners; handling the buying, renegotiation of rates, renewing or canceling media placements and other adverting programs Administering cross-promotional programs through direct email and banners. Accountable for testing of new method for improvising the process; creating Weekly Affiliate review and creating PPT on that basis for submission to the COO. Handling the queries of the Account Managers and taking their feedback on the same; coordinating with coordinators and updating them about the executed campaigns. Ensuring that all the pre-requisites are in place from the account manager/ coordinators / client for the execution of the campaign. Generating weekly, monthly and yearly report and analyzing it for the growth of the process. Negotiating and evaluating affiliate advertising agreements while maintaining relationships with affiliates and partners; monitoring campaign performance as well as compiling & submitting campaign performance reports.

Mumbai Area, India

* Handling the Virtual Assistant (16 Virtual Assistant) and verifying the work. * Helping VA’s by giving idea about the task given to them. (Creating PPT, Reports on XL with formulas, editing PDF, email marketing, research on Google, working on CRM like infusion soft, salesforce etc) * Consult with client about their requirement or service needs & their wants. * Maintaining MIS Reports for the team like APR (Agent Productivity Report), Data Analysis & Log in Report, attendance etc. * Analyze what are the client want and need. * Ensure clients task is achieved on time, with 0% error. * Testing of new method. * Giving timely feedback to Virtual Assistance and increase their productivity. * Motivate and Drive them to complete the task. * Taking time to time briefing and updating the team about where we are as compared to the other teams. * Maintaining the client relationship and generating consolidated reports on daily basis. * Handling issues of the client related to the service on email and phone. * Maintaining optimum levels of quality and adhering to the compliance guidelines. * Timely follow-ups on emails with clients related to feedback on the work done and productivity.

Mumbai (Malad, Thane, Vashi)

 Maintaining optimum levels of quality and adhering to the compliance guidelines in Sale’s Closure. Liaising with stakeholders in absence of Supervisor. Handling the Recording issues of Insurance telesales department of Inbound and Chennai. Have been trained and was selected for Pilot Process in Outbound center with Bajaj Allianz. Auditing TSR calls & providing feedback to the TSR’s related to Quality of calls they take & conducting Mock Calls Sessions. Driving and motivating the TSR’s towards achieving the target. Handling the floor leads and verifying them. Verifying multiple General Insurance Products with Need Based Techniques. Cross Selling Add on products and up selling existing products during Verification. Generating leads to facilitate Cross Sell activities at alternate channels.(Home, Motor Travel & Life Insurance) Helping TSR’s by giving idea about sales technique.  Giving timely feedback to agents to increase productivity. Have been associated with two Insurance Partners and have knowledge of around 7 products of Tata Aig and 2 products of Bajaj. Maintaining the Leads and generating consolidated reports on daily basis.

Navi Mumbai

 Worked in U.S Process as well as U.K process. Proficiency in handling STRATA dialer software’s via: STRATA  Convincing the Customer to Purchases the Sprint mobile, 3G, T-mobile. Handling 13 Agents & Maintaining the reports like barging report, agent attendance report, and agent productivity report, sales report. Giving timely feedback to agents to increase productivity. Motivate and Drive them to achieve agent Target and Team target as a whole. Taking time to time briefing and updating the team about where we are as compared to the other teams.

T.Y.B Com, Commerce

Activities and Societies: Dance, Swimming, Hiking and gym..

S.S.C, All

Activities and Societies: I was a part of this scholl from junior KG till S.S.C