Experience - Approx 6 years of rich experience in Quality Assurance, Supplier Upgradation, In-Process, Customer Handling, Auditing, Problem Solving, Quality System & New Product Development with OEM customers like MSIL, M&M, BMW, KTM, BAJAJ, TVS, Royal Enfield, Hero, JCB, Manitou, CNH, Lee-boy, etc.Skills - Customer Handling, Conduct Customer & Supplier Audits, New Part developments, Problem Solving, PPAP & APQP documents, Process Tools - 7 QC Tools, Red Bin Analysis, PPM, Run ChartDevelopment Tools - MSA, SPC, FMEA, APQP, PPAPProblem Solving - 8D, 5W2H, Why-Why Analysis, CAPA, etc...System Knowledge - IATF 16949:2016 & ISO 9001:2015Computer Skills - MS Office (MS Word, MS Excel, MS PowerPoint) & Microsoft Dynamics (ERP)Career Highlights - • Ensuring high quality of all components made and making improvements for achieving better quality, particularly in the area of Forging, Machining, Sheet Metal, Welding, Heat Treatment, Surface Finishing, etc.• MIS Report Preparation, Prepare and circulate monthly KPI.• Customer & Supplier Audits• Awareness of QMS systems i.e., ISO 9001 & IATF 16949.• Resolution of customer complaints after root cause analysis. Review and monitor customer complaint trends• Technical understanding of Quality Tools like PPAP, MSA, SPC, FMEA, 8D, CAPA, PPM & Analysis reports.• QC 7 Tool and KPI for ISO/TS 16949, IATF 16949 Documentation & QMS Documentation of Product audit, Process audit & Internal System audit.• Customer complain PPT of monthly presentation share with CFT Members Handling of customer complains according to situation.• Layout Inspection Report & PDIR (Pre-Dispatch Inspection Report) & MIS-Q.,PIST.• QC 7 Tool and KPI for ISO/TS 16949, IATF 16949 Documentation & QMS Documentation of Product audit, Process audit & Internal System audit.I am highly motivated to find opportunities that increase productivity and reliability through process improvement. I believe that I hold distinguished problem-solving abilities by closely analyzing the problem, reaching its root cause, identifying the opportunities to eliminate the root cause, and developing the methodology to initiate the required change.