As head of Tech Operations has overall accountability for the work of the team, coaching and mentoring team members in their diagnosis and root cause analysis techniques, while at times, also directly leading the trouble shooting efforts for complex systems.Prepare and manage tech infra & corporate IT budgets, interact & engage with all service providers and vendors, provide guidance and expertise in procurement of best in class IT infrastructure. Perform periodic capacity planning and… Show more As head of Tech Operations has overall accountability for the work of the team, coaching and mentoring team members in their diagnosis and root cause analysis techniques, while at times, also directly leading the trouble shooting efforts for complex systems.Prepare and manage tech infra & corporate IT budgets, interact & engage with all service providers and vendors, provide guidance and expertise in procurement of best in class IT infrastructure. Perform periodic capacity planning and infrastructure enhancements & upgrades as required.Safeguard the IT infrastructure, business data and customer data by adhering to compliance with policies and the appropriate use of equipment and facilities.Identify, implement and manage the various monitoring systems, review incident trend analysis, coordinate and drive major incident reviews, conduct formal post mortems and RCA, manage improvements to prevent and reduce future incidents impacting service availability & SLAs.Collaborate with other global regions to drive & adopt best of operational process and procedures and technology choices leading to cost effectiveness and efficiencies.Implement and maintain service management processes and controls to ensure availability, performance and security of the production, testing, QA environments and corporate IT infrastructure.Establishing recommended configurations for the applications operating environment, including computer hardware, storage, software and configuration necessary to properly host applications.Work directly with engineering, QA and product teams to design and build best in class tech infrastructure to support current & future products meeting the scale and growth of business.Build, lead and manage world class DevOps & IT teams and operations, in a highly complex and fast growing, changing environment. Show less

Projects Handling, Scope & Risk Management, Customer Management, Time & Cost Management, Quality Management, People Management- with emphasis on expectations mgt, team motivation level, grooming the next level, consistent team communications

Linux opensource Application configuration and Troubleshooting. ie. apache SFTP,ddns, Postfix, Openvpn, Software Firewall, Antispam Server, Openvpn client VPN

JOB PROFILE:Linux opensource Application configuration and Troubleshooting for Email servers (send mail & Postfix)

Job Profile: Assisting the customers of Stellar with application related queries using following methods -1. Remote login to customer machines.2. Providing consultancy to the overseas customers regarding protection and security of data.3. Creating test cases in different OS (Win, UNIX, Linux, Sun Solaris, and MAC) environments4. Creating Storage area network environment for testing of products, troubleshooting network issues to support the customers remotely.… Show more Job Profile: Assisting the customers of Stellar with application related queries using following methods -1. Remote login to customer machines.2. Providing consultancy to the overseas customers regarding protection and security of data.3. Creating test cases in different OS (Win, UNIX, Linux, Sun Solaris, and MAC) environments4. Creating Storage area network environment for testing of products, troubleshooting network issues to support the customers remotely. 5. Providing technical support to both customers and internal employees to the organization. Show less