Sr. Associate Tech Support
Current- Work with customers to troubleshoot and resolve problems related to PR and PO.
- Resolve problems related to PR and PO in SAP and ZYCUS application.
- Analyze technical issues, scripts, and code related to AWS gateway suite of products.
- Create solutions and effectively communicate (written, verbal) ideas to customers.
- Explore and experiment with automated solutions to maximize efficiency.
- Prioritize, manage, and escalate issues in a strategic and effective manner.