Vishnu Ak Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

Bengaluru, Karnataka, India

- Provide Client relationship and management for a portfolio of top tier clients across South East Asia Region.- Worked across industries varying from Fashion, Retail, Banking, Sports, Lifestyle, Telecommunications & Travel to harness growth in key areas such as user engagement, user retention, improvement in purchase frequency and others.- Provide marketing strategy that enables engagement for overall customer journey for clients.- Proactively manage timelines with Solutions team for proper onboarding - ensuring at all times that the client is surpassing their KPI’s, work closely with the sales team to help them identify up-sell opportunities. - Provide written documents and verbal presentations for each client to guide the creation of new marketing plans and strategies for product adoption as well.- Worked on optimising internal processes which lead to an improved support process for Clients.- Cross function with Product and Engineering team to build a scalable platform based on client requirements and feedback.

Bengaluru, Karnataka, India

Bangalore

- Responsible for lead acquisition through digital channels primarily focusing on Facebook across India. - Ensure market positioning of various properties on social media and engagement of campaigns. Manage a remote workforce of 80 employees.- Contribute to branding activities such as banners, billboards and digital media.- Operational experience in hiring and onboarding the marketing operations team.

Bangalore

- Worked on acquisition efforts of App users through digital channels,- Responsible for overall user growth and retention for the Enguru (English learning app)- Manage a Marketing Team of 5 members which included Marketing Executives, Content creators and designers.- Provide feedback to the CTO directly on Product functionality thereby improving user experience and product design.

- Responsible for Operations involving the entire community of customers.- Handled digital campaigns for NPS score thereby improving the Product and User Experience.- Provide the best experience via App/Website by ensuring all fixes are done. Also, help by improving the support channel.- Responsible for Customer Loyalty, Customer Requirements and Customer Retention.

- Product/Tool Design: Designing & creating a tool for the InstructorCommunity, enabling them to create and host courses on the platform.- Acquisition/Business Development: Acquired Instructors varying fromInternational speakers to College Professors.- Instructional Design : Creating and designing courses from scratch.

Bengaluru Area, India

Predictive Analysis, R programming, Project for a better environment/social cause.

Msc In Marketing & Creativity (Specialisation In Luxury & Fashion)

Bachelor’S Degree, Computer Science