Market, technology and partner ecosystem research for the business plan, investment raise and POCs/,Pilots in support of the Go to Market and scale up strategy. Trilogy Networks has a nationwide URLLC network and is now providing a distributed private edge cloud and 4G/5G cloud services to the Precision Agriculture, Energy fields and the Industrial enterprise market in the 1.5 million square miles of the under served rural America.

Multi tenant SaaS cloud application dealing with time series IoT asset telemetry data and providing anomaly detection, machine learning, predictive analytics, condition based asset monitoring and rules based notification and integrated work order systems. Job responsibilities include customer engagement process, Customer/partner training and on-boarding, tenant set-up and application build out, knowledge base, support desk, results/status communications and ongoing customer/partner… Show more Multi tenant SaaS cloud application dealing with time series IoT asset telemetry data and providing anomaly detection, machine learning, predictive analytics, condition based asset monitoring and rules based notification and integrated work order systems. Job responsibilities include customer engagement process, Customer/partner training and on-boarding, tenant set-up and application build out, knowledge base, support desk, results/status communications and ongoing customer/partner support.Managed the Alchemy IoT assets and IP sale to Fiix software, Toronto, Canada. Completed scale back and draw down of the infrastructure and the AWS SaaS resources. Show less

Multi tenant SaaS cloud application for the production home builders that provides model options management capability at the point of sale. Job responsibilities included customer/partner training, on-boarding, application set-up, tenant build out and ongoing customer/partner support.

NPI and life cycle support for the engineered systems. Database backup, Middleware, Virtual, Flash, File, Block and archival mass storage systems. Qualification, integration and life cycle support for the HBA commodity and PCIe flash accelerators.

NPI and life cycle support for the virtual, archival and network attached mass storage systems.Supplier quality engineering and customer support .

Customer support engineering. Escalations, problem replications, Failure analysis and remediation.Managed FA/CA functions for all of the Tape, Disc and library product lines.Offshore operations support. Critical customer situation remediation team. Quality systems and customer satisfaction projects coordination.

Led operations team in support of the IBM storage contract for the virtual storage systems.Offshore engineering and logistics support for the Puerto Rico and Toulouse-France operations. Customer escalations and remediation team coordination with IBM service partners.

In support of the corporate business development group, led the Operations team for the product evaluations and acquisitions for the mid range storage systems for the AS400 computing market, storage controllers and networking products.Worked on and supported several OEM, JDM and re-seller business relationships in the industry at large.

End to end supply chain engineering and customer support for the Tape, Disc, SSD and storage automation systems, HDD and thin film MR head manufacturing operations.Provided technical support for the offshore operations plants.

Led engineering, logistics and manufacturing teams for the disc systems on NPI and revenue ramp.Worked on the first caching disc controller, Solid State Disc and modular racked disc in the industry.

Product and process engineering for the card assembly and test operations.Led engineering change implementation and rework imbed coordination.Program manager for the 3370 class disc systems NPI.