Dedicated Customer Service Representative with 2 years of experience specialising in tech support. I excel at troubleshooting complex technical issues and delivering exceptional customer experiences. My strong communication skills enable me to simplify technical jargon for clients, ensuring they feel supported and empowered.I am skilled in building lasting relationships and ensuring customer satisfaction while identifying opportunities for upselling and cross-selling. Passionate about leveraging my expertise in a new role where I can contribute to a team-focused environment and help drive business growth.Open to new opportunities in technical sales and customer support where I can make a positive impact.