Supporting the commercial and service operations teams by conducting fair, thorough and timely reviews of customer profiles and risk ratings within levels of tolerance.Escalating matters and obtaining additional customer information to make a fair assessment of the customers risk profile and reach to a rational decision from the outcomes of KYC, KYB, CDD, EDD and sanctions screening checks.Assessing customer profiles and interpret information to make a fair decision on the customer outcome with escalation of high-risk customers through line management.Investigating all potential or confirmed suspicious activity and applying monitoring frequencies as prescribed by SOPs.Maintaining customer profiles and risk assessments supporting senior team members with the evidence needed for internal suspicious reports, SARs and STRs .Maintaining compliance with records management processes for these types of records to meet regulatory requirements in accordance with the document management framework.

Manage daily alert volumes and investigations; escalate matters to AML mgmt. as necessaryConduct additional reviews on transactional history and client profile to determine the applicable course of action with their manager; request additional information where neededMemorialize rationale on how alerts or investigations are dispositioned; conduct follow up reviews where necessaryPrepare narratives and supporting information needed for filing Suspicious Activity Reports (SARs)Conduct enhanced due diligence as neededAbility to conduct complex investigations involving matters such as reviews of multiple associated accounts.Keep abreast of new rules, regulations to further improve our investigation processes.Participate in related AML projects and remediationsLearn and develop a thorough comprehension of internal AML typologies relating to specific business lines. Utilize internal and external sources, and partner with other members within AML team to research and investigate cases.