- Design and implementation of solutions on GCP, AWS, and Azure.- Planning and executing cloud migration.- Troubleshooting escalated issues.- Web and database server performance optimization.

- Implemented Information Security Management System (ISMS) conforming to ISO 27001- Implemented technical and procedural controls on the various processes and IT infrastructure assets to ensure information security and business continuity.- Worked directly with multiple departments/business units to facilitate risk assessment and risk management processes.- Implemented highly secure systems.- Intrusion detection and prevention.- Vulnerability assessment and… Show more - Implemented Information Security Management System (ISMS) conforming to ISO 27001- Implemented technical and procedural controls on the various processes and IT infrastructure assets to ensure information security and business continuity.- Worked directly with multiple departments/business units to facilitate risk assessment and risk management processes.- Implemented highly secure systems.- Intrusion detection and prevention.- Vulnerability assessment and patch management.- Backup and DR planning.- Set up reliable and secure infrastructure to facilitate work from home during the Covid pandemic.(Position held in two time periods: July 2007 - Aug 2015 and July 2019 - Dec 2022) Show less

- Design and implementation of private cloud with ProxMox and ceph as shared storage.- Migrated standalone servers to the private cloud.- Migration, hosting, and administration of web servers in GCP.- Scaled internal ticketing system using MySQL master-slave setup and haproxy.- Improved the company website speed by optimizing web server, database server, enabling server-side caching, and using CDN.- Implemented high availability for MySQL master server using DRBD.-… Show more - Design and implementation of private cloud with ProxMox and ceph as shared storage.- Migrated standalone servers to the private cloud.- Migration, hosting, and administration of web servers in GCP.- Scaled internal ticketing system using MySQL master-slave setup and haproxy.- Improved the company website speed by optimizing web server, database server, enabling server-side caching, and using CDN.- Implemented high availability for MySQL master server using DRBD.- Responding to emergencies and troubleshooting critical issues – network, server, firewall, router, etc.- Created scripts to automate routine tasks. Show less

- Ensured tech support service delivery as per SLA.- Handled escalated tickets.- Performance management and mentoring of techs and shift admins.

- As shift admin managed the shift and trained junior Engineers- Handled escalated tickets.- Provided value added consulting for end-customers.- Handled hack, spamming, DDoS issues.- Server hardening and optimization.- Troubleshooting issues related to Web, Database, FTP, DNS, Mail Server, etc.- Scripting to automate tasks- Handled a wide variety of control panels – cpanel, Ensim, Plesk, Webmin, etc.

- Provided tech support services for a hosting company- Firewall management – pix and iptables- Managed Apache, MySQL, and Qmail servers- Managed backup and recovery- Server monitoring with Nagios- Scripting to automate tasks