✓ Spearheaded the architecture and successful deployment of over 20 Salesforce projects, enhancing CRM processes and increasing efficiency by up to 40% for various high-profile Projects.✓ Authored comprehensive solution designs, including detailed technical specifications and custom development guidelines, for Salesforce Sales Cloud, Service Cloud, and Marketing Cloud environments.✓ Developed a proprietary set of best practices for Salesforce deployments, focusing on scalability, security, and compliance, which reduced project deployment times by 25%.✓ Established a robust project governance framework that improved cross-functional team collaboration and project delivery timelines.✓ Oversaw the custom development of Salesforce applications using Lightning Components, tailoring user interfaces and functionalities to meet specific business requirements.✓ Championed the integration of Salesforce with multiple external APIs and platforms (ID.me, Salesforce Survey, Get feedback), enhancing data integrity and workflow automation.✓ Serve as liaison between customers and team developers to overcome applications issues and maintain established business relationships.✓ Conducted regular system audits and performance optimizations, resulting in a 30% improvement in system response times and user satisfaction.✓ Experienced with JWT verification and OAUTH integration. ✓ Hands on experience with Vlocity - flex cards, data raptors and omniscript. ✓ Acted as the primary liaison between business stakeholders and technical teams, translating complex business needs into actionable Salesforce solutions.Designed and implemented Salesforce CPQ solutions to streamline sales operations, enhancing quoteaccuracy and efficiency across the organization.✓ Developed customized Salesforce CPQ configurations that integrated seamlessly with Salesforce Sales Cloud,optimizing the end-to-end sales process from opportunity management to quote generation.

✓ Developed Apex Triggers, Apex Classes and Apex pages, XML, CSS.✓ Developed Test classes to make sure all the positive and negative testcases are covered in the unit testing. ✓ Developed Lightning web components.✓ Performed detailed analysis of business and technical requirements and designed the solution for various business requirements.✓ Production support (User support tickets).✓ User Setup/deactivation, roles, profiles, permissions, public groups.✓ Deployed the Developed package to the next environment by using Copado.✓ Created custom Email templates using HTML (5.0) in Visualforce pages and apex components. ✓ Involved in identifying, planning, and implementing new Salesforce.com features in response to business needs.✓ User training and creating materials.✓ Worked with Business/Stake holder’s team to provide recommendation and designed the Best Solutions for implementing new business ideas. ✓ Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions. ✓ Sandbox environment management.✓ Hands on experience with flow, experience sites, approval processes, fields, page layouts, record types, custom settings, custom labels, dashboards and reports, roles, OWD, sharing rules.✓ Analyzed the Scope of the Requirements, and managed requirements to avoid Scope Creep.✓ Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client’s Salesforce technology enhancement and initiatives.✓ Performed detailed analysis of business and technical requirements and designed the solution for various business requirements.✓ In charge of conducting the UAT with the Business users and gathering feedback and providing the same to the Development team.✓ Designed and developed Community cloud, Service cloud and integration

✓ Spearheaded the architecture and successful deployment of over 20 Salesforce projects, enhancing CRM processes and increasing efficiency by up to 40% for various high-profile Projects.✓ Authored comprehensive solution designs, including detailed technical specifications and custom development guidelines, for Salesforce Sales Cloud, Service Cloud, and Marketing Cloud environments.✓ Developed a proprietary set of best practices for Salesforce deployments, focusing on scalability, security, and compliance, which reduced project deployment times by 25%.✓ Established a robust project governance framework that improved cross-functional team collaboration and project delivery timelines.✓ Oversaw the custom development of Salesforce applications using Lightning Components, tailoring user interfaces and functionalities to meet specific business requirements.✓ Championed the integration of Salesforce with multiple external APIs and platforms (ID.me, Salesforce Survey, Get feedback), enhancing data integrity and workflow automation.✓ Responsible for creating, managing, and delivering of required documents for application.✓ Serve as liaison between customers and team developers to overcome applications issues and maintain established business relationships.✓ Hands on experience with call center project.✓ Conducted regular system audits and performance optimizations, resulting in a 30% improvement in system response times and user satisfaction.✓ Experienced with JWT verification and OAUTH integration. ✓ Hands on experience with Vlocity - flex cards, data raptors and omniscript. ✓ Acted as the primary liaison between business stakeholders and technical teams, translating complex business needs into actionable Salesforce solutions.✓ Maintained exemplary client satisfaction rates through strategic relationship management and consistently exceeding project delivery expectations.

Developed Apex Triggers, Apex Classes and Apex pages.Developed Test classes to make sure all the positive and negative testcases are covered in the unit testing. Created custom Email templates using HTML (5.0) in Visual force pages and apex components. Interacted with various business team members to gather the requirements and documented the requirements. Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client’s Salesforce technology enhancement and initiatives. In charge of conducting the UAT with the Business users and gathering feedback and providing the same to the Development team. Reviewing the test cases provided by the QA team, and providing feedback.Created data templates that can be used to load data from the current system to the new Salesforce instance.Assisting the governance team for the successful deployments to UAT and Production.Involved in identifying, planning and implementing new Salesforce.com features in response to business needs.Designed and developed Community cloud and integration. Developed and configured various Custom Reports and Report Folders for different user profiles. Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components, Visualforce Pages and other administration areas. Created Email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes. Involved in resolving issues found during Unit Testing, QA Testing & User Acceptance Testing (UAT).Designed different Web pages using Force.com Sites to capture data from external users.Managed Users, Profiles, Roles, Permission sets, Groups and Queues in the association.Developed custom UI using CSS, HTML, Visualforce components and used jQuery, JavaScript for front-end validation. Designed java script buttons for custom business processes.

✓ Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.✓ Created many Lightning Components and server-side controllers to meet the business requirements.✓ Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on an hourly basis. ✓ Created Lightning Component Tabs and Visualforce Tabs.✓ Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization. ✓ Developed Apex Triggers, Apex Classes and Apex pages.✓ Worked with SOQL queries with Governor Limitations to store and download the data from Salesforce.com platform database.✓ Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).✓ Used Lightning process builder for visualizing and creating automated business processes.✓ Managed Contract and Order Management process which includes product and service configuration, quote creation, pricing structure, billing statement.✓ Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse. ✓ Created and used Email templates in HTML and Visualforce and controlled the content in these templates using Components and controller class. ✓ Involved in identifying, planning, and implementing new Salesforce.com features and functions (workflow, force.com objects, reports, apex code) in response to business needs.✓ Involved in the creation of custom fields, field dependencies, tabs, applications, homepage components.✓ Created reports and dashboards.✓ Integrated the Web Services for extracting the data from external systems.✓ Designed and developed Service cloud and integration.✓ Worked with third party java tools to integrate with Salesforce for processing the data into Salesforce database.

✓ Worked on both Administration and Development of the project.✓ Worked on benefit cloud usage utilizing Cases, and actualized Email-to-Case, Escalation, and task rules. ✓ Worked on designing groups for interior representatives, outer clients and created Visualforce pages with association CSS.✓ Created benefit reassures and empowered for a client with jabber and replies in the administration cloud. ✓ Deployed salesforce parts from sandbox to creation utilizing Force.com Change Set and Eclipse.✓ Involved in uploading of data through Data Loader.✓ Involved in creating Approval Processes.✓ Designed Web pages in the visualforce.✓ Established Securities at Application object and field levels.✓ Designed different Web pages in Visualforce MVC for catching different client inquiries and made different User interface according to the prerequisites of Customers. ✓ Managed Users, Profiles, Roles, Permission sets, Groups and Queues in the association. ✓ Performed customization of Accounts, Contacts, Opportunities, Cases, Opportunity Products, Quotes, Opportunity Line Items, Price books, Products, Attachments and Custom Objects. ✓ Created Relationships, Formula Fields, Validation Rules, Page Layouts, Search Layouts, Record Types, Custom Buttons, Links, List Views, Dependent pick lists.✓ Involved in Service Console customization, Macros, Knowledge administration, Interaction Channel setup, Case Management, Live Agent design.✓ Designed and executed various Tests cases.