Vishnu Nair

Vishnu Nair Email and Phone Number

Customer Success Manager | London Met'23 | SaaS | Jio Haptik @ Haptik
new york, new york, united states
Vishnu Nair's Location
Mumbai, Maharashtra, India, India
About Vishnu Nair

Possible rewritten summary:Results-driven Customer Success professional with a Master's in Data Analytics, seeking a dynamic role to leverage analytical expertise in aligning strategies with business objectives. Proven track record in optimizing customer satisfaction, boosting automation, and driving engagement. Eager to contribute data-driven insights and strategic acumen to enhance overall client success in a Customer Success Manager role

Vishnu Nair's Current Company Details
Haptik

Haptik

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Customer Success Manager | London Met'23 | SaaS | Jio Haptik
new york, new york, united states
Website:
haptik.co
Employees:
293
Vishnu Nair Work Experience Details
  • Haptik
    Customer Success Manager -1
    Haptik Jan 2024 - Present
    Mumbai, Maharashtra, India
    • Managed 20 legacy clients, balancing MS and SS accounts, demonstrating adaptability and versatility in client management.• Achieved 100% client retention, fostering loyalty through proactive solutions and personalized attention.• Increased upsell revenue by 20%, showcasing strategic insight and revenue generation capabilities.• Collaborated cross-functionally, reducing onboarding time by 30% and enhancing product satisfaction by 15%.• Maintained NPS of 9.0, earning trust and fostering advocacy with a 95% positive feedback rate.
    View
  • Haptik
    Sr. Analyst
    Haptik Jul 2021 - Aug 2022
    Mumbai
    View
  • Bundl Technologies Private Limited (Swiggy)
    Fleet Manager
    Bundl Technologies Private Limited (Swiggy) Mar 2019 - Jul 2021
    Andheri
    Bundl technology also know as Swiggy the food delivery app. I work there in Operations
  • Rivigo
    Operations Associate
    Rivigo Dec 2018 - Feb 2019
    Bhiwandi , Mumbai
    View
  • Cmi-Fpe Limited
    Store Associate (Apprentice Trainee)
    Cmi-Fpe Limited Jul 2018 - Dec 2018
    Taloja, Mumbai
    View

Vishnu Nair Education Details

Frequently Asked Questions about Vishnu Nair

What company does Vishnu Nair work for?

Vishnu Nair works for Haptik

What is Vishnu Nair's role at the current company?

Vishnu Nair's current role is Customer Success Manager | London Met'23 | SaaS | Jio Haptik.

What schools did Vishnu Nair attend?

Vishnu Nair attended London Metropolitan University, Mes' Pillai Hoc College Of Education And Research.

Who are Vishnu Nair's colleagues?

Vishnu Nair's colleagues are Suraj Boniwal, Ira Gupta, Ankita Sharma, Suraj Agarwal, Wasim Khan, Joel Dsouza, Jaspreet Singh.

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