Vishnu Dutt Email and Phone Number

Manage Day to Day operation in Metrics, Load Planning and Hub Operation Manage Budget and resourcesCustomer service Multi Model hub Operation B to B, B to C,MM, CPUHelp to Improve the Operation management, Organisation ‘s process

Allocating Resources and Developing Business.Plan and Manage logistics servicesSales and Marketing on E-commerce Platform Pan India, Retail SalesOptimize the CostCustomer Services and Customer Experience.Food Safety and Compliance.

Major Responsibilities: Multiple Hubs at Multiple Locations/City/State Operations Excellence: - Strategically plan and manage Logistics, Delivery Hubs, and customerservices. Maintain metrics and analyze data to assess performance and implement improvements Customer Experience: -Meet Customer Experience, like CSAT, Seller NPS, UDBAD, Customer Escalations, Fake. COST: -Meet Cost, Shrinkage, Productivity, accuracy, and timeliness targets, Direct optimizeQuality Assurance: -Keep track of quality and maintain the Quality score and Metrics, delivery times and efficiency.

Major Responsibilities:1) The management of all logistics matters.2) Ensure the safe receipt, storage, retrieval and timely dispatch of goods. 3) Creating and implement a proper materials transfer system. 4) Work closely with the appointed transport agents for most Accurate and preferred quotes and destinations5) Coordination with Customer and coordination with vendor

1. Developing business by gaining new contracts, analyzing logistical problems and producing new solutions. 2. Handling credit control activity like A/c Reconcile with customer & continues follow up with customer regarding current outstanding and old dispute matters clearance.3. Coordinating with Finance for Bill and payment.4. Generate the MIS report day to day and provide to the customer.5. Coordinating with Employees Transportation Services with suppliers.6. Working with corporate communications to increase awareness of our services.7. Prepare and manage the logistics System to optimize Time management.8. Understanding clients’ needs to provide flow less service. 9. To understand the actual problem why it is happening & giving the solutions on “how to resolve it. 10. To implement and maintain complete detailed warehouse materials identification.