JAS Hospitality LLC is the hospitality group chain in UAE . Responsible for attending IT service calls and prioritize issues. Installation and maintenance of IT equipments, Work stations, Laptops, Printers, Scanners and POS Accessories. Supporting customers using Remote Access Technologies and also by visiting client sites.Responsibilities• Installing and Managing AD 2012 R2 servers.• Managing infrastructure services (Active Directory, DNS, DHCP, etc.) on Microsoft… Show more JAS Hospitality LLC is the hospitality group chain in UAE . Responsible for attending IT service calls and prioritize issues. Installation and maintenance of IT equipments, Work stations, Laptops, Printers, Scanners and POS Accessories. Supporting customers using Remote Access Technologies and also by visiting client sites.Responsibilities• Installing and Managing AD 2012 R2 servers.• Managing infrastructure services (Active Directory, DNS, DHCP, etc.) on Microsoft Server 2012 r2.• Configuring Routers, Firewalls, Access points and Switches.( Cisco, FortiGate)• Managing Google Apps for Email Users. • Diagnose, troubleshoot and resolve a wide range of Software, Hardware, Network Printers and telephone issues.• Provide technical support for more than 250 users nationally.• Served on team installing hardware and software upgrades.• Controlling whole Inventory & Sales operations in Restaurants using centralized system.• Managing Point of Sales Devices (Micros, Revel).• Maintaining a log of all problems detected and system backups.• Maintaining and Updating IT Inventories.• Configure & Monitoring of Firewalls between Server site to client site using Fortinet.• Troubleshooting of site to site and global VPN Clients in network.• Installation and Managing Antivirus Server and Clients. (Sophos, Mcafee)• Daily basis take all SQL backups using Symantec Exec15.• Managing Oasys HR Solutions Software.• Installing, configuring and managing CCTVs. Show less

Works for the Project in AirIndia Ltd ,as System Support Engineer, Trivandrum International Airport(TRV). Responsibilities• Mounting, Installing, configuring and Maintaining of Computers, Laptops and Servers.• Networking & Windows OS administration• Maintaining IBM, Dell, HP Servers• Managing infrastructure services (Active Directory, DNS, DHCP, Exchange Server, etc.) on Microsoft• Install and manage backup system. (Manual as well as Symantec… Show more Works for the Project in AirIndia Ltd ,as System Support Engineer, Trivandrum International Airport(TRV). Responsibilities• Mounting, Installing, configuring and Maintaining of Computers, Laptops and Servers.• Networking & Windows OS administration• Maintaining IBM, Dell, HP Servers• Managing infrastructure services (Active Directory, DNS, DHCP, Exchange Server, etc.) on Microsoft• Install and manage backup system. (Manual as well as Symantec Backup).• Configure and maintain all kind of Firewall’s.• Managing the Reservation software system (SITA).• Setting User Rights and Privileges• Provide technical support to Customer on telephone, email, and through ticket.• Troubleshoot and Support Microsoft Application such as MS Outlook, MS Excel, Word, PowerPoint.• Set up equipment for employee use, ensuring proper installation of cable.• Configuring Security Groups, OU Structure and Group policy for site.• Handling Network connectivity problems, email client problems,• Server problems, Virus issues, backup and restorations.• Assembling Desktop PCs and installation software on it• Configured VPN server for remote users to access company resources• Managing server, adding links, enabling disk quotas.• Configuring the Network Printer, Scanners, PC, Laptop, etc.• Analyzing information and evaluating results to choose the best solution and solves. Show less

• Installing , Assembling and Configuring PC, Laptop and Servers.• Configuring the E-mail, Network Printer, Scanners, PC, Laptop, etc.• Installing, Backup and restore the Operating Systems.• Installation, Configuring and Managing CCTV Security Systems.• Provide support to the Users