Experienced Operations Manager with a proven track record in client management, agile project management, and people management. Demonstrated expertise in performance monitoring, process improvement strategies, and risk analysis techniques. Successfully managed operations for Gate Group and Dnata (for Emirates), overseeing daily operations, equipment and supply chain management, and health and safety compliance. Skilled in stakeholder engagement, budget forecasting, and cross-functional collaboration. Proficient in advanced Excel, SQL databases, ERP systems, and ISO standards compliance. Career goal: to leverage extensive operational experience to drive efficiency and innovation in a dynamic organisation.