Vishwaja Salian Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

- Advised customers on best methods to take full advantage of saleshandy - Worked cross-functionally to gather and report on customer satisfaction and feedback- Worked internally to resolve any account issuesd and transparent process management - Created strategy for yearly, quarterly and weekly strategic & tactical CRM plans to enhance the lifetime value of the customer through retention marketing initiatives- Identify and achieve the targets on renewal rates, customer satisfaction, expansions, upsells, reduce churn and new opportunities in the assigned accounts

Mumbai Area, India

Clients worked on : Kalpataru, Indiabulls Real Estate, JP Infra, Sheth Creators, Sunteck, Puraniks, Narang RealtyIdeating and executing lead generation campaign online and offline as per client requestManaging campaigns that promote the products and services of the clientAnalyze review and report on the effectiveness of the campaignsCoordinating with the internal team for implementing online and offline marketing campaignsPitch new concepts to existing clients, based on specifically identified needs of the clientRegular follow up with the client for due payment

Pune Area, India

Retention & Revenue GenerationEnd to End handling of client requirementsProactively pitching customized solutions to clientsProviding strategic recommendationsWorking closely with cross functional teams Gap Analysis & Process Improvement

Mumbai Area, India

Social media management Online Reputation ManagementReport & AnalysisClients- Johnson's Baby, Listerine, Neutrogena.

Managing Events, both pre and post productionWriting press releases after the eventSales and Marketing of the event.

Master Of Business Administration (Mba), Marketing

Bachelor In Mass Media, Advertising