Vishva Patel Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Developed an integrative Excel MLR database to predict preferred activities and created demographic subjective customer reports using R Studio to improve guest satisfaction by personalizing EdgeWalk activities, achieving a 13% increase in positive reviews.• Employed emphatical communication with ≈40 customers daily from diverse backgrounds to ensure smooth adaptability with high altitude for guests and consult them on overcoming any apprehensions to ensure service quality and reinforce CN Tower customer values.• Exercised attention to detail during opening and closing equipment inspections and leveraged analytical thinking to analyze situations quickly to identify potential safety issues and mitigate widespread impacts on customer safety and experience.

• Engaged in developing a the UBS alumni newsletter by cataloguing recent and historical professional contacts specific to industries. Moreover, leveraged Power BI to highlight relationships with greater high-level strengths for newsletter inclusion. • Developed time management skills by initiating reach-outs to company representatives (aggregated 60-75 emails/week), achieving an 18% sponsorship success rate for events benefiting students, ensuring consistent contact throughout the year. • Secured 3 Gold Tier sponsorships worth $5,000 and 4 reps through personalized client outreach by researching suitable companies, and conducting calls with company representatives while developing a foundation for long-term relations.

Toronto, Ontario, Canada

• Leveraged Jira project management tools to efficiently reach out, perform due diligence, and sign contracts with restaurants and corporate sponsors across the Toronto entertainment and financial district, resulting in a 25% increase in finalized client deals.• Analyzed student feedback and pain points, and aggregated data related to preferred locations and events subjective to student demographics. Used insights to curate additional lists of locations personalized to individual preferences to better meet student needs.• Acquainted exchange students with Toronto’s corporate culture by researching the logistical and financial capabilities. Led to an event series execution spanning 2 months at the start of each term, improving participant satisfaction by 30%, measured via post-term surveys.

Toronto, Ontario, Canada

• Established a partnership with a “Walksuit” manufacturer to coordinate the application of body-held pouches, currently being used by ≈600 customers per month, enhancing the EdgeWalk experience by alleviating the need for checks when opting to bring personal items.• Collaborated with Canada Lands’ sales and marketing team to improve attraction visibility through innovative tourism initiatives such as VIP visit branding and documentation of client feedback across demographics to improve guest sales during sales depleting seasons.• Led meticulous safety checks and committed to excelled client service standards to develop a safe and welcoming environment for customers coming from multiple backgrounds, boosting client satisfaction and strengthening client relations through repurchases.

North York, Ontario, Canada

• Conducted strategic price analysis and adjustments for packaged foods by researching supermarkets to potentially maximize competitive advantage, and adhering to the needs of the “Fortinos Festive Mains Program” benefiting ≈1,200 residents, with rising food expenses.• Created and co-led 8 detailed PowerPoint presentations for non-profit program proposals for local municipal bodies and private funders, showcasing program details and outcomes aligned toward the interests of specific external stakeholders.• Serving customers at the front desk while handling a wide range of client databases to extract meaningful information in an efficient manner as needed by other team members.

Education record

Ossd, 93.6%

Activities and Societies: Specialist High Skills Business Major (SHSM)