Vishvdeepak Tripathi Email & Phone Number

Vishvdeepak Tripathi is a Front Office Manager at Hotel The Golden Oak. They possess expertise in management, budgets, food and beverage, banquets, resorts and 14 more skills.

Listed skills include Management, Budgets, Food And Beverage, Banquets, and 15 others.

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  Front Office Manager

  Hotel The Golden Oak

  Jan 2014 - Present - M.G.Road Raipur

  I Can Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department.Schedules the front office staff.Supervises workload during shifts.Evaluates the job performance if each front office employee.Maintains working relationships and communicates with all departments.Maintains master key control.Verifies that accurate room status information is maintained and properly communicated.Resolves guest problems quickly, efficiently, and courteously.Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.Reviews and completes credit limit report.Works within the allocated budget for the front office.Checks cashiers in and out and verifies banks and deposits at the end of each shift.Enforces all cash-handling, check-cashing, and credit policies.Conducts regularly scheduled meetings of front office personnel.Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.Upholds the hotel's commitment to hospitality.Prepare performance reports related to front office.Monitor high balance guest and take appropriate action.Ensure implementation of all hotel policies and house rules.Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.Prepare revenue and occupancy forecasting.Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.Monitor all V.I.P 's special guests and requests.Maintain required pars of all front office and stationary supplies.