Vishwajeet Dutta Email and Phone Number

- Led proactive lead generation efforts by targeting specific demographics and nurturing existing customer relationships.- Developed strong client relationships to enhance loyalty and establish a foundation for repeat business.

- Generating leads for corporate events- Implementing customer relationship centric environment- Leading my team to achieve regional targets month on month basis- 50+ New clients in 3 months time- Developed a event tracker to enable customers to keep a check on status of all actionables

- Lead generation using Cold Calls & Contact customers - Developing network with CXOs and department heads of corporates- Commercial negotiations for all services i.e., Audio Conferencing, Investor Relation Services, Video Contact Center, Customized Webinar Services- Research for trending features, concepts, and competition intelligence- Improve customer engagement by offering appropriate solutions- Liaison with different departments like Operations and Finance for service delivery and customer acquisitions- Handle Customer grievance

- Handling 50+ customers including Large accounts.- Working with cross-functional teams on implementation of services.- Knowledge of Cisco collaboration services like Webex meetings, messaging, events, and equipment. - Knowledge of Microsoft Teams and teams-related services.- Roadshows and online events organized with clients to resolve customer queries.- Generate extra revenue by pushing adoption.- Keeping track of the usage and monthly revenue.- Keep track of the current market trend and work with clients to improve and seek opportunities for upselling.- Acknowledged by senior executives & colleagues.

- Cold calling and lead generation.- Upselling and cross-selling to existing customers.- Managing and growing large-scale accounts.- Customer event management from Conferencing perspective.- Knowledge of Audio & Video Conferencing services and competitors. - Prevent customers from moving to the competition. - Regular meetings and relationship building- Have been successful in signing some big accounts and difficult accounts.

- Cold calling and lead generation.- Upselling and cross-selling to existing customers.- Handling of large-scale accounts.- Knowledge of Audio & Video Conferencing services and competitors. - Prevent customers from moving to the competition. - Regular meetings and relationship building- Have been successful in signing some big accounts and growing some existing customers.