A self-motivated, enthusiastic and hard working individual with excellent communication skills. Experienced in a variety of roles within the IT service industry including Team Management & Team Management Engineer for large clients as well as Technical Lead at Wipro. I have experience of running teams in different size and complexity as well as working in both operational support, Service Delivery and project management teams on my own initiative.Experienced Lead with a demonstrated history of working in the banking industry. Skilled in OS architecture, PowerShell, VB & batch scripting, System Center Configuration Manager, AD Group Policy, VDI Management, Altiris, AppVolumes, Various application virtualization technologies and Troubleshooting. Strong IT professional with a penchant for creative solutions and simplifying the complex.My focus is on providing infrastructure solutions to enhance the end user engineering environment. I have heavily leveraged my knowledge of various technologies - SCCM, AdminStudio/InstallShield, PowerShell - to transform the application packaging, delivery and consumption.I have a deep understanding of software packaging, troubleshooting and repackaging of vendor applications. I serve as a point of escalation for a team of packagers, leveraging AdminStudio/InstallShield,I have a strong knowledge of AD group policies, acting as a mentor and lead within a team of engineers in the physical and virtual desktop space, including Horizon and Citrix. A key focus has been towards standardizing the user experience between all desktop landscapes.My greatest strengths as an engineer and technologist are my drive toward improvement of existing processes, and my ability to think outside of the box. This has allowed me to excel at solving problems, which is the hallmark of any engineer.