Senior Quality Analyst
Current- Developed and executed detailed test cases based on client requirements to ensure high-quality deliverables. - Performed integration testing using Postman to validate Salesforce API endpoints, ensuring smooth data flow between Salesforce and external systems.- Achieved 20% reduction in regression errors and enhanced overall system performance by conducting root cause analysis of issues.- Created documents for test design, test execution, defect management, and traceability matrix.- Tested workflows, validation rules, and approval processes in order to streamline business processes.- Worked with defect management tools like Microsoft TFS (Team Foundation Server).- Conducted in-depth root cause analysis for defects, providing actionable insights and solutions to developers, resulting in improved efficiency.- Worked closely with developers, product managers, and stakeholders to ensure clear communication of QA findings.- Developed and implemented test strategies, including manual and automated testing approaches, to validate systems and applications.