Viswanathan Narayanan Email & Phone Number

Instrumental in defining and executing all facets of technology at this start-up provider of integrated personal branding solutions, with responsibility for software development, technology selection and operations, and the leadership of a team of five developers and one Quality Assurance engineer. As a Founder, evangelized the business concept and value proposition to the Investors and Customers.  Championed the adoption of a rapid application development methodology with jQuery mobile front end, OData middle tier and SQL database, that significantly accelerated the go to market cycle, leading to the launch of Yooniko in 9 months. Recruited offshore team in India and worked with the team to ramp up and build the platform. Personally wrote many modules of the initial platform, including the WebRTC implementation for coaching sessions. Transitioned the product from the initial go to market version to a scalable platform using the MEAN (MongoDB, Express, Angular, Node.js) stack for development. Both generations of the SaaS based solutions developed and deployed on Azure platform based upon being a member of the Microsoft BizSpark initiative. Managed the deployment and management of cloud-based infrastructure on Microsoft Azure, including scaling and security of user data. Handled all issues related to planning and global redundancy of a distributed SQL databases.  Serves a critical role providing a technical perspective and input in all engagements and conversations with investors and potential investors, facilitating the expansion of professional relationships and the acquisition of funding to sustain and grow operations. Onboarded over 150 providers on the platform and ensured adequate training and support for optimal usage.

American Fork, Ut, Us

Recruited as the vice president and chief technology officer for MeasureUp to bring about engineering discipline and improve operational efficiencies. As a member of the executive team, played a critical role in bringing the operational costs in line with the revenue, thereby positioning the company for a successful acquisition. Post-acquisition, took on the leadership of the technology and operation teams of the parent company and brought about process change and structure within the whole organization. • Reduced the development and operational expense by 37% year-over-year, while improving the level of service by improving engineering efficiencies, bringing operations in-house and systematically eliminating wasteful spending.• Implemented SCRUM methodology in an organization that had never had any methodology.• Led the effort to the architect and successfully launch a new e-commerce site to achieve a 40% year-over-year revenue growth.• Architected and built web based practice test engine, the core delivery platform for a web based business.• Led the effort to consolidate IT infrastructure from two locations resulting in a 25% reduction in datacenter cost.• Guided the development of a new exam delivery engine that is hosted on Amazon cloud.• Managed the initiative to move the hosting infrastructure to a new collocation facility to reduce hosting costs by 32%.• Reduced dependence on external expertise and focused on bringing the cost structure in line with the business needs and led to a successful acquisition. • Took over the responsibility for Quality Assurance and Customer Support• Reached outside my area of responsibility to assist Marketing with requirements gathering, project planning and functional documentation• Provided technology, architecture and vendor evaluation consultation to MSEmploy Inc ( a sister company)

Was brought in to help transition the organization, following the retirement of the founders of the company. Managed product development, quality assurance and the professional services teams (distributed organization with a substantial offshore presence) to implement an enterprise-wide patient flow and logistics software.• Promoted to VP of engineering within 9 months of joining the organization.• Launched the first ever hospital wide patient flow logistics platform after three failed attempts under the previous leadership.• Identified the drawbacks of the current architecture and developed a technology roadmap with a focus on ease of implementation and supportability of the product.

San Jose, California, Us

Combine inputs from product management, customer feedback, industry trends and internal innovations to define functional requirements for the next product release. Coordinate the efforts of engineering and QA teams to ensure that the release meets the requirements. (Was originally hired to head the India operations. Plans changed because of M&A activity) • Recognized by industry analysts (Gartner Research) for being the market leader in the instant messaging security space.• Handled the transition of the India organization to Symantec, India after the acquisition. • Provided the product definition and led the first Symantec IMManager release to market.

Marlborough, Ma, Us

Identify and provide guidance to the engineering heads of various business units to improve processes, vendor management, leverage 3Com intellectual capital and increase organizational productivity. Developed strategy for joint ventures and acquisition evaluation for product and technology platform integrations.• Defined and rolled out vendor selection process for software OEM partners. Conducted engineering due diligence on several potential vendors. Worked with legal on contract negotiations.• Established software development process both for internal development and for co-development initiatives.• Implemented processes to track and protect Intellectual Property and to document any such information for systematic tracking and safekeeping.

Formed to help small to medium sized software product organizations to leverage offshore development, without the challenges associated with building captive operations abroad.• Executive staff responsible for corporate strategic planning, pricing and market position definition.• Grew India operations to 78 employees in 9 months• Defined process map and implemented a knowledge management centric methodology for offshore product development, leading the team to CMMI level 5.

Us

Changed the culture of a successful startup to be in line with its current stature and maturity. Changed the delivery model to be in line with a large worldwide customer base by eliminating one off products and defined processes that made it maintainable and supportable.• Led SiteMinder platform development, the only product placed in the Gartner Leadership Quadrant for three consecutive years. • Achieved 98% on-time delivery in an organization with the track record of six month slippages on releases, through improved software development processes (Waterfall SDLC).• A 400% improvement in response time for customer escalations achieved by forming an Escalation Response Team and streamlining the processes.• Company liaison interacting directly with a large customer base through all phases of software development and maintenance.

Ms, Electrical Engineering

Bs, Electronics And Communication