Viswanathan Narayanan Email & Phone Number

Instrumental in defining and executing all facets of technology at this start-up provider of integrated personal branding solutions, with responsibility for software development, technology selection and operations, and the leadership of a team of five developers and one Quality Assurance engineer. As a Founder, evangelized the business concept and value.

American Fork, UT, US

• Recruited as the vice president and chief technology officer for MeasureUp to bring about engineering discipline and improve operational efficiencies. As a member of the executive team, played a critical role in.
• Reduced the development and operational expense by 37% year-over-year, while improving the level of service by improving engineering efficiencies, bringing operations in-house and systematically eliminating wasteful.
• Implemented SCRUM methodology in an organization that had never had any methodology.
• Led the effort to the architect and successfully launch a new e-commerce site to achieve a 40% year-over-year revenue growth.
• Architected and built web based practice test engine, the core delivery platform for a web based business.
• Led the effort to consolidate IT infrastructure from two locations resulting in a 25% reduction in datacenter cost.

• Was brought in to help transition the organization, following the retirement of the founders of the company. Managed product development, quality assurance and the professional services teams (distributed organization.
• Promoted to VP of engineering within 9 months of joining the organization.
• Launched the first ever hospital wide patient flow logistics platform after three failed attempts under the previous leadership.
• Identified the drawbacks of the current architecture and developed a technology roadmap with a focus on ease of implementation and supportability of the product.

San Jose, California, US

• Combine inputs from product management, customer feedback, industry trends and internal innovations to define functional requirements for the next product release. Coordinate the efforts of engineering and QA teams to.
• Recognized by industry analysts (Gartner Research) for being the market leader in the instant messaging security space.
• Handled the transition of the India organization to Symantec, India after the acquisition.
• Provided the product definition and led the first Symantec IMManager release to market.

Marlborough, MA, US

• Identify and provide guidance to the engineering heads of various business units to improve processes, vendor management, leverage 3Com intellectual capital and increase organizational productivity. Developed strategy.
• Defined and rolled out vendor selection process for software OEM partners. Conducted engineering due diligence on several potential vendors. Worked with legal on contract negotiations.
• Established software development process both for internal development and for co-development initiatives.
• Implemented processes to track and protect Intellectual Property and to document any such information for systematic tracking and safekeeping.

• Formed to help small to medium sized software product organizations to leverage offshore development, without the challenges associated with building captive operations abroad.
• Executive staff responsible for corporate strategic planning, pricing and market position definition.
• Grew India operations to 78 employees in 9 months
• Defined process map and implemented a knowledge management centric methodology for offshore product development, leading the team to CMMI level 5.

US

• Changed the culture of a successful startup to be in line with its current stature and maturity. Changed the delivery model to be in line with a large worldwide customer base by eliminating one off products and defined.
• Led SiteMinder platform development, the only product placed in the Gartner Leadership Quadrant for three consecutive years.
• Achieved 98% on-time delivery in an organization with the track record of six month slippages on releases, through improved software development processes (Waterfall SDLC).
• A 400% improvement in response time for customer escalations achieved by forming an Escalation Response Team and streamlining the processes.
• Company liaison interacting directly with a large customer base through all phases of software development and maintenance.

Ms, Electrical Engineering

Bs, Electronics And Communication