Jeffrey Gray Email & Phone Number

San Francisco

Providing Manual and Automation QA services to the NGINX Controller product team in an agile (scrum) environment using Selenium/Python.

San Francisco Bay Area

Leads quality assurance efforts across all software development teams and activities. Manages, coaches and mentors staff. Improves continuous integration and continuous deployment workflows. Works with 3rd party developers, contractors and vendors to define integration requirements. Writes automated test code supporting multiple agile teams. Encourages a quality of culture throughout the organization. Works to mature organizational "definition of done". JIRA/Github/Teamcity Administrator. Manages test and development integration test environments.

San Francisco Bay Area

Leads quality assurance efforts across all software development teams and activities. Coaches and mentors staff. Improves continuous integration and continuous deployment workflows. Works with 3rd party developers, contractors and vendors to define integration requirements. Writes automated test code supporting one or more agile teams. Encourages a quality of culture throughout the organization. Works to mature organizational "definition of ready." JIRA/Github/Teamcity Administrator. Manages test and development integration test environments.

San Francisco Bay Area

Initially the only QA Engineer on staff. Covered all quality assurance needs of the development organization. Extended continuous development infrastructure to cover all programs, implemented code coverage tracking and static analysis of code. Developed integrated build, unit test, deploy, integration test harness using selenium/python for both front-end and api projects. Managed contract employee to help quickly extend that harness to support multiplatform, multi device, browser testing, with network proxying support. Managed build and release processes, developed integration test environments. Helped interview and hire a small team of superstars to mature and develop quality practice across agile teams. Developed suite of automated integration tests for our core publishing platform.

Berkeley, California

Initial three month contract to develop software test strategies for the Carbon Capture Simulation Initiative and to train project development personnel in current quality assurance best practices. Second contract awarded to develop test build and release methods, processes and resources and train development groups in their use. Development groups are organizationally and geographically distributed and use a variety of technologies and development processes, including agile methodologies. Development of test plan, test outlines, strategies and cases for an energy technology modeling and analysis package of more than 20 software components and an integrating framework. Administered JIRA, SVN and established a continuous integration server (Jenkins), and release processes for the project.

Manage QA for product maintenance releases, including test plan, specification and case development, lab development and resource planning. Managed QA processes, personnel and execution during maintenance releases, patches and hotfixes. Contributed bug fixes to products as requested, contributed to product design with architects and engineering. Conducted code and design reviews. Installed and maintained a test and development lab of ~100 servers (Windows, Linux, Solaris, FreeBSD, HPUX) including developing a Nagios based server and service monitoring and notification infrastructure as well as developed several custom Nagios plugins to monitor our own products. Developed SMTP, LDAP, DNS, HTTPD, FTP, TFTP, Proxy and other services to support this test environment. Developed automated regression suites using Selenium. Designed and ran persistence and performance procedures across multiple product releases. Worked on corporation-wide engineering tools liaison committee directing the development of bug database, test case tracking, support case to bug database integration, and reporting tools. Worked with Support Engineering to diagnose and design both global and custom solutions for customer reported problems.

Station 77, Port Costa, Ca

Wildland and Structure Fire Suppression, Emergency Medical Technician-Basic

Creation and execution of test cases based on review of functional specifications and product requirement documentation. Filing and regressing bugs. Working with developers to design and test solutions. Company was acquired by Symantec Corporation in June 2004.

Developed quality assurance and release management departments for an e-commerce start-up. Recruiting and training analysts, quality assurance engineers and release engineers. Developing standards for the web site and processes and procedures for application development. Identifying and Developing testing, release and source control management tools. Developing the defect tracking and management system that serves the web site. Participating in design reviews. Developing the load, scalability and whitebox test processes for the application. Developing direction and priorities for the source control management, configuration management and release management team.

Established quality assurance department. Recruiting and training. Developing standards for the web site and processes and procedures for development of engineered content for the web site. Managing a departmental budget. Working with internal and external organizations to develop and enhance engineered content. Developing testing tools in PERL, UNIX shell scripts and Javascript. Identifying and managing external testing resources. Managing internal beta programs. Participating in the ongoing development company-wide defect tracking system. Developed a defect tracking and management system. Providing quality assurance coverage for Netscape's international web sites - including DBCS sites. Negotiating contracts.Managing and developing quality assurance lab resources. Administering UNIX systems to provide development environments and Advertising program management resources for content engineers and production staff of the web site. Participating in UI, and code reviews.

Testing device drivers (fax, printer, copier, and scanner) in Windows, DOS, UNIX, Macintosh and Novell Netware environments, identifying and reporting bugs. Editing and review of user manuals and on-line help. Developing test plans for OCR, network printer driver, and network print spooler projects. Developing project budget estimates. User support for, and management of project trouble ticket database (DCS by FutureSoft). Consulting with Product Managers to develop/refine product user interfaces. Managing the day to day activities of contract testers. Writing and debugging UNIX C shell scripts. Maintaining test lab equipment and administering the test lab Ethernet test internetwork (tcp/ip - Novell 3.x 4.x - AppleTalk). General product testing using many graphics and document processing software applications.

Tested GUI interface of an Open Windows-based fiber-optic network management and analysis system. Managed composition and review of on-line help text for the GUI. Developed writing style guide for the help system and wrote help text. Tracked help system bugs, reporting problems to the development team and resolved low level (data file) bugs for the help system. Wrote testing scripts used by in-house beta-testers for system components. Worked with developers identifying problems and suggesting resolutions.

Tested GUI and pen-based software applications, isolating and reporting bugs. Managed hardware and software resources in the testing laboratory. Developed testing lists and outlines for in-house beta-testers. Coordinated information flow between engineers and outside beta-testers via on-line services. Orchestrated workload with engineering development teams. Utilized extensive PC application knowledge to test import/export code. The GeoWorks Ensemble 2.0 product includes a spreadsheet, database, word-processor, and draw program, in addition to a telecommunication program, calculator, planner/calendar program, several games, an electronic rolodex, a banner making program, a text file editor, and an integrated graphical file management system. Work involving pen-based applications also included communication with software partners, verifying and communicating bug reports. Testing routines included functional, abusive, error-checking, and extended use testing.

Ba, Russian Area Studies

Emt-Basic