Michael Samson

Michael Samson Email and Phone Number

Founder at OMNIOLYTICS LTD @ OMNIOLYTICS Ltd
Michael Samson's Location
City of Cape Town, Western Cape, South Africa, South Africa
Michael Samson's Contact Details

Michael Samson work email

Michael Samson personal email

n/a

Michael Samson phone numbers

About Michael Samson

Entrepreneur always striving to do things better through innovation. Adapt, embrace purpose and never underestimate the power of vision"Begin with the end in mind" - Stephen R. Covey

Michael Samson's Current Company Details
OMNIOLYTICS Ltd

Omniolytics Ltd

View
Founder at OMNIOLYTICS LTD
Michael Samson Work Experience Details
  • Omniolytics Ltd
    Founder
    Omniolytics Ltd Jun 2017 - Present
    South Africa
    Agritech startup focused on poultry production
  • Leaner Logistics Ltd
    It Consultant
    Leaner Logistics Ltd Apr 2014 - Dec 2016
    London, United Kingdom
    My objective is to implement a sustainable IT operational platform that future-proofs the business operations, reduces IT system complexity, risks and costs associated with supporting IT systems.- Manage operational IT systems including server and network infrastructure, business services, desktop and mobile equipment- Plan and implement system changes to support business requirements- Streamline IT processes to improve efficiency and reduce overheads- Manage availability and capacity in line with business continuity plans- Maintain documentation on system architecture, services, costs and supplier contracts- Manage the Customer relationships- Manage supplier relationships - Budget and manage IT support costs
  • Cortel
    It Consultant (Secondment)
    Cortel Mar 2013 - Feb 2014
    London
    Clarify D8a are a software development startup focused on the construction industry. - Helped with product design and branding during product development stages- Assisted with pricing structures- Helped design sales and support structures
  • Cortel Corporate Telecom
    Interim Customer Services Manager
    Cortel Corporate Telecom Nov 2012 - Mar 2013
    London, United Kingdom
    - My overall objective was to improve the Customer experience. - Streamlined administration processes to improve levels of Customers engagement- Designed and implemented workflow to improve reporting capabilities- Implemented and measured KPIs with custom CRM tools- Helped improve team moral with recognition programs
  • Cortel Corporate Telecom
    Blackberry Bes Engineer (Secondment)
    Cortel Corporate Telecom May 2011 - Nov 2012
    London, United Kingdom
    Ashurst in a leading international law firm with 28 offices in 16 countries. - Administration of BES servers for devices deployed globally- Supported internal helpdesks with fault resolution- Helped draft and implement policies to improve performance
  • Cortel Corporate Telecom
    Operations Manager
    Cortel Corporate Telecom Jul 2008 - Apr 2011
    London, United Kingdom
    - Managed new sales administration and processes- Ensured continuity by implementing workflow into processes- Improved the Customers experience with more frequent contact and by reducing order processing times- Reduced risk through improved reporting and forecasts- Improved our value proposition through engagement with technology providers including Vodafone, O2, BT Wholesale, Gamma Telecom,Cisco, Shoretel, Avnet, RIM (BlackBerry) and Voicenet.
  • Cortel
    Technical Account Manager (Secondment)
    Cortel Jul 2007 - Jun 2008
    London, United Kingdom
    Mace is a international consulting and construction company - Simplified managing mobile assets spread across Europe- Help identify anomalies and reduce overall mobile expenditure- Centralised management of mobile assets- Performed accounts analysis to understand mobile expenditure- Added value added services to improve the quality of the services and reduce expenditure- Supported the integration of mobile technology into existing IT infrastructure to increased staff productivity and give IT departments more control over mobile devices
  • Vodacom
    Senior Data Consultant
    Vodacom Oct 2005 - Jan 2007
    Cape Town Area, South Africa
    Vodacom is SA's leading mobile network operator on the forefront of technology and innovation. - Core function was incident and problem management of network data services- Co-ordination of resolution within SLA stipulations- Reporting on problem impact- New product evaluations and ad hoc staff training
  • Vodacom
    Corporate Sales Consultant
    Vodacom Dec 2003 - Sep 2005
    Port Elizabeth Area, Cape Town
    - B2B sales and support of mobile voice and data services- Solutions included including private APNs and M2M- Supported direct channel partners to help with data solution sales- Provided regular reports on sales pipeline and forecasts- Managed Customer relationships to improve their experience, influence investment decisions and build long term partnerships- Hosted events that included C-level Customers- Clients included multinationals VW, GM, Goodyear, Naspers and Bidvest- Participated in RFIs, RFPs and tender processes- Cross sold services to increase Customer's ARPU
  • Vodacom
    Value Added Service Consultant
    Vodacom Mar 2000 - Nov 2003
    Cape Town Area, South Africa
    - Identify network faults and manage resolution incident and problem resolution- Supported services included text, content-based and data services- Working and comply with ISO 20000 standards- Maintain interdepartmental relationships and exercise influential to achieve set objectives- Reports on operational and financial impact of network problems.Achievements: Company Roll of Honour award
  • Vodacom
    Customer Service Consultant
    Vodacom Mar 1999 - Mar 2000
    Cape Town Area, South Africa
    - Based in an inbound contact centre, helped Customers with all product related queries- Escalated incidents- Engaged with Customers to improve their experience and improve loyalty

Michael Samson Skills

It Service Delivery Project Management Windows Server Voip Customer Experience Customer Relations Managed Services Lan Wan Telecommunications Amazon Web Services Telephony Linux Server Customer Service Unified Communications Ccnp Sip Trunking Asterisk Cisco Catalyst Switches Networking Network Engineering Sales Operations Routing Microsoft Sql Server Soft Skills Hosted Microsoft Exchange Open Source Software Team Management Mobile Devices Sales Management Debian Ubuntu Crm Account Management Team Leadership Solution Selling Direct Sales Cloud Computing Management Mobile Technology Service Delivery Cisco Technologies Enterprise Software Integration

Michael Samson Education Details

Frequently Asked Questions about Michael Samson

What company does Michael Samson work for?

Michael Samson works for Omniolytics Ltd

What is Michael Samson's role at the current company?

Michael Samson's current role is Founder at OMNIOLYTICS LTD.

What is Michael Samson's email address?

Michael Samson's email address is mi****@****l.co.uk

What is Michael Samson's direct phone number?

Michael Samson's direct phone number is +4420726*****

What schools did Michael Samson attend?

Michael Samson attended Belhar Senior Secondary, University Of The Western Cape/universiteit Van Wes-Kaapland.

What are some of Michael Samson's interests?

Michael Samson has interest in Economic Empowerment, Civil Rights And Social Action, Politics, Education, Poverty Alleviation, Science And Technology, Human Rights.

What skills is Michael Samson known for?

Michael Samson has skills like It Service Delivery, Project Management, Windows Server, Voip, Customer Experience, Customer Relations, Managed Services, Lan Wan, Telecommunications, Amazon Web Services, Telephony, Linux Server.

Not the Michael Samson you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.