Visnu Shukla Email & Phone Number

Gurugram, Haryana, India

- Spearheaded the digital lending sales initiative for SMBs, achieving a 30% increase in loan approvals.- Developed and implemented strategic sales plans, resulting in a 25% growth in client acquisition.- Collaborated with cross-functional teams to enhance product offerings and customer experience.

Gurugram, Haryana, India

- Helped MSME & SME to grow their business online through Digital showroom - Managed a portfolio of B2B clients, driving a 20% increase in sales revenue. - Implemented customer retention strategies, improving client satisfaction scores by 15%

Gurugram, Haryana, India

Lead a team of 12-15 sales associates.Responsible for Goal setting, Performance reviews and development plan for all direct reports Responsible for day-to-day functioning/administrative work including production floor management.Responsible for delivery given targets and shareholder metrics as per goals.Manage churn / attrition of team members.Conduct daily/weekly Coaching & Feedback sessions for analysts.Provide development opportunities, coaching, and resources.Responsible for compliance for all processes and policies.Lead and maintain employee satisfaction and morale by using reward / recognition tools available.Consistently and effectively implement the Performance Management Process as a leadership tool to help employees maximize their performance.Collaborate with MIS team in forecasting, scheduling and leave planning.Decision making in critical and day-to-day situations Shift 24X7-

Gurugram, Haryana, India

Ensure employee happiness by creating a trusting team; communicating direction and goals, providing regular performance feedback and developing members of the team to ensure career growth. Drive team to meet and exceed metric expectations; (Shrinkage, Attrition, and Sales Target), understand how to leverage the team to improve outcomes and take action to meet goals. Keep up with day-to-day management duties such as scheduling, shift approvals, team, and one-on-one meetings. Be a confident problem solver, create a solutions orientated environment.Constantly evaluate workflows and find ways for them to be more efficient, relevant and valuable both internally and externally.Understand the top user issues and make recommendations to improve Go-MMT Product & sales cycleProducts and policies; support team in being the voice of the customer to the rest of the company.Balance and prioritize the above based on seasonality and the needs of customers, team, and Go-MMT.Lead and/or participate in projects outside of the scope of your department, as assigned by your manager.

Gurugram, Haryana, India

Prospecting for new Premium customers through existing leads and cold calling and maximizing lead generationTimely execution of all sales activities - leads, campaigns, referrals & any self generated leadsSet appointments, listen to customer needs and sell most appropriate premium productEnsures all applications are fully and accurately completed, and submitted properlyKeep up-to-date on products and competitionAttend and participate in regular staff meetingsEnsuring all performance standards are met viz. business targets, controls and compliance

Gurugram, Haryana, India

Assisting customers in sale of a range of financial products over Telesales Fully Responsible For Meeting And Exceeding Targets As Assigned PeriodicallyDevelops base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospectsReaching productivity that meets job standards, while working with speed and accuracyWork Towards Ensuring Zero Cases Of Miss-Selling / Fraud In The ProcessesResponding In A Timely And Effective Manner To All Internal CommunicationAbility to learn about products and services and describe/explain them to prospects.Understanding customer requirement and closing salesAdheres To and Supports Company Policies and PracticesAlso, Up selling of the Products Like (Critical Illness, Personal Accident Top up, Super Top Up)